Seems that the letterhead is the issue.
We have put this tray on medium thick and it seems that this setting the problem has solved...
Thank you for your inspiring help.
No, it did not solved this problem.
Yesterday there was (only) one printout (b&w) with ghost image...
The time between the above edited post (last week) and now it was ok.
No, it did not solved this problem.
Yesterday there was (only) one printout (b&w) with ghost image...
The time between the above edited post (last week) and now it was ok.
It's still just happening with the letterhead paper?
It's still just happening with the letterhead paper?
The ghost image was on a normal 80 gr paper.
But because this machine is located in a separated room and the users are located at different locations in a big office my contact don't know if the previous print was on letterhead.
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