Ricoh Mp2553 not fusing

**KeviM** · 08-30-2021

Hello everybody

I have a bit of a strange problem. I have a Ricoh Mp2553 first few prints in the morning, let's say the first 2 or 3 don't fuse properly. Thereafter it's fine.

I've turned on fuser idling and increased fusing temperature to 185 from the normal 165, still has the same problem.

Thanks in advance for any assistance

**MIKON** · 08-30-2021

I have seen this problem caused by after market toner....

**FrohnB** · 08-30-2021

Originally Posted by MIKON

I have seen this problem caused by after market toner....

^^ +1 on this! ^^

Had an MP 301 at a plumbing shop, and they put in cheap aftermarket toner that would fuse very poorly, and ended up having to "purge" the bad toner out of the dev. unit with good toner.
Just had to load the correct OEM toner, and then ran like 100 skyshots, and after that everything was fine.

Things to check:
Make sure your Hot Roller isn't coated with toner. Have also seen a case where the wrong hot roller was installed. Slightly Thicker Roller material that took longer to get up to heat.
Make sure that the press roller pressure arms are working properly.
Make sure that your lamps in the unit are operating correctly.
Firmware up to date?
What's the Total count for that fusing unit? 120k is the "expected yield" for Hot roller and Press roller.

**rthonpm** · 08-30-2021

What's the paper in the tray like? I've seen damp paper in humid environments cause all kinds of quality issues in environments where people turn off the AC overnight. Once the office gets to a comfortable level, the problem would go away.

Sent from my BlackBerry using Tapatalk

**BillyCarpenter** · 08-30-2021

Originally Posted by rthonpm

What's the paper in the tray like? I've seen damp paper in humid environments cause all kinds of quality issues in environments where people turn off the AC overnight. Once the office gets to a comfortable level, the problem would go away.

Sent from my BlackBerry using Tapatalk

This is where I'd start investigating. Bring some fresh paper and swap it out before printing out the first page of the day and see what happens.

**BillyCarpenter** · 08-30-2021

NM

**KeviM** · 08-31-2021

Thanks everyone. All of these seem like possible solutions.

The machine does have a generic upper fuser roller in it. It is a brand new 1. Made by Icon. Which was supposed to be 1of the better generic versions. I have ordered a brand new original 1 from ricoh.

Toner is also generic.

Machine is in an enclosed office. They have air-conditioning but not much "fresh air" ventilation. I did suspect a build up of moisture might be causing a problem as well.

Thanks everyone.

**copier tech** · 08-31-2021

Originally Posted by KeviM

Thanks everyone. All of these seem like possible solutions.

The machine does have a generic upper fuser roller in it. It is a brand new 1. Made by Icon. Which was supposed to be 1of the better generic versions. I have ordered a brand new original 1 from ricoh.

Toner is also generic.

Machine is in an enclosed office. They have air-conditioning but not much "fresh air" ventilation. I did suspect a build up of moisture might be causing a problem as well.

Thanks everyone.

Generic toner AND hot roller is a recipe for disaster.

**BillyCarpenter** · 08-31-2021

Originally Posted by KeviM

Thanks everyone. All of these seem like possible solutions.

The machine does have a generic upper fuser roller in it. It is a brand new 1. Made by Icon. Which was supposed to be 1of the better generic versions. I have ordered a brand new original 1 from ricoh.

Toner is also generic.

Machine is in an enclosed office. They have air-conditioning but not much "fresh air" ventilation. I did suspect a build up of moisture might be causing a problem as well.

Thanks everyone.

In the future, you may want to disclose that information in the initial post. Saves a lot of time.