I have a lot of 54 and 55 series machines out there and this problem is only on the 55 series machines..The long and short of this is we are replacing the drum frame when we run into this issue. Ricoh came out with a bulletin concerning toner build up in the cleaning unit causing the coil drive breakage but that was not the true issue. So far the only solution that has worked for me is to replace the the drum frame where a customer is having recalls on this problem. The drums as far as I see are not the problem since they are the same as the 54 series machines and we are only having this problem with the 55 series. The only difference between the 54 and 55 series machines is a solenoid for the transport of the toner waste. The 54 series had a solenoid that took some of the toner waste and sent it back to the DV unit for better yield. In the 55 series machines the solenoid was removed.
The cost of the drum frame is about $60 USD
Bookmarks