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  1. #1
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    Exclamation Ricoh MP C2500 Error Code SC672 on Startup.

    Hi Friends,
    I have a Ricoh MP C2500. When I m starting it, it is giving error SC672 on startup screen. after search on Google I tried to remove and reconnect HDD and RAM and restart it. but problem not solved. Can any one help me to remove this error? it is also not going to service mode. just stuck on startup screen.
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  2. #2
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    Sounds like your controller has called it a day.

    Sent from my SM-N770F using Tapatalk
    Press the GREEN button!!

  3. #3
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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    Quote Originally Posted by Polarbear View Post
    Sounds like your controller has called it a day.

    Sent from my SM-N770F using Tapatalk
    Tel me how can I fix this error? What should I do?.

  4. #4
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    Ricoh MP C2500 Error Code SC672 on Startup.

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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    SC 672 is a communication error between the controller and the operation panel. It is usually caused by a bad connection. Disconnect and reconnect the harness going to the operation panel at both ends.

  5. #5
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    Quote Originally Posted by slimslob View Post
    SC 672 is a communication error between the controller and the operation panel. It is usually caused by a bad connection. Disconnect and reconnect the harness going to the operation panel at both ends.
    In my experience this code generally means a controller replacement. Redoing thr connections won't hurt, but I can't recall once fixing that code without a replacement controller.

    Sent from my SM-N770F using Tapatalk
    Press the GREEN button!!

  6. #6
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    Ricoh MP C2500 Error Code SC672 on Startup.

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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    Quote Originally Posted by Polarbear View Post
    In my experience this code generally means a controller replacement. Redoing thr connections won't hurt, but I can't recall once fixing that code without a replacement controller.

    Sent from my SM-N770F using Tapatalk
    I have never had to replace the controller. It has always been the harness. With the newer models it is the USB cable.

  7. #7
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    Ricoh MP C2500 Error Code SC672 on Startup.

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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    Quote Originally Posted by Rada View Post
    Hi Friends,
    I have a Ricoh MP C2500. When I m starting it, it is giving error SC672 on startup screen. after search on Google I tried to remove and reconnect HDD and RAM and restart it. but problem not solved. Can any one help me to remove this error? it is also not going to service mode. just stuck on startup screen.
    Try to update the firmware if this fails replace the controller board.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  8. #8
    Service Manager 1,000+ Posts bob marley's Avatar
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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    check the setting of SP5875-001. if the setting is set to 1 (OFF) change it to 0 (OFF).
    Live for yourself and you will live in vain. Live for others, and you will live again

  9. #9
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    Ricoh MP C2500 Error Code SC672 on Startup.


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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    Quote Originally Posted by bob marley View Post
    check the setting of SP5875-001. if the setting is set to 1 (OFF) change it to 0 (OFF).
    What is that setting labeled? and how to set from off to off?

  10. #10
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    Ricoh MP C2500 Error Code SC672 on Startup.

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    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    Quote Originally Posted by anothertech View Post
    What is that setting labeled? and how to set from off to off?
    Since you are already getting the SC code, SP 5875 will just make things worse.

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