Hi, I don't have an answer for this. In fact only just put 6 of these machines out very recently. That red fuser roller will go wrinkly because this machine is based on other makes like Kyocera. The fusers go like that pretty quickly but they still work for ages after, seen it quite a few times on Kyocera printers and the ones that get a Ricoh badge stuck on them like the SP 5210. I'm not saying it definitely isn't what is causing the fault, but I am saying that I wouldn't focus on it much as something else is probably causing the jams.
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