Originally Posted by
JayPaul
I'll just go straight to something basic before people offer advice that is more complex. Is there paper definitely in the middle of the trays paper guides? What I mean is, on the 03 models sometimes they slip out of place. To check it, you take the paper out of the tray, slide the guide to the middle so it is hitting against the lift plate, the other guide should also hit the lift plate at the same time. If one hits and the other doesn't, turn the tray upside down, 1 screw in the middle of white gear, push both guides against lift plate then screw the white gear back in again. Sounds very basic like I said but have seen this happen a lot on that model machine.
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