Results 1 to 5 of 5
  1. #1
    Field Supervisor 500+ Posts
    Join Date
    Oct 2012
    Posts
    611
    Rep Power
    27

    MP C2004ex format HD

    Ricoh guys please help. I have a MP C2004ex that I am sending back for a customer. I am not a Ricoh tech. How do I format the HD?
    Thank you in advance.

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    16,378
    Rep Power
    464

    Re: MP C2004ex format HD

    If Disk Overwrite Security System has been properly enabled, you do not have to. In fact any data will have been erased a lot more securely than formatting will do.

  3. #3
    Field Supervisor 500+ Posts
    Join Date
    Oct 2012
    Posts
    611
    Rep Power
    27

    Re: MP C2004ex format HD

    Quote Originally Posted by slimslob View Post
    If Disk Overwrite Security System has been properly enabled, you do not have to. In fact any data will have been erased a lot more securely than formatting will do.
    I work with Kyocera, they have a data salinization which gets rid if everything including the address book then prints a page that shows that was done. That is what I am looking for here.

  4. #4
    Service Manager 5,000+ Posts
    MP C2004ex format HD

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    6,324
    Rep Power
    146

    Re: MP C2004ex format HD

    Quote Originally Posted by Tonerkiller View Post
    Ricoh guys please help. I have a MP C2004ex that I am sending back for a customer. I am not a Ricoh tech. How do I format the HD?
    Thank you in advance.
    There is a special SP model that will allow you to wipe the HDD/address book & clear all passwords but since you are not a Ricoh tech you won't know about this.

    You could remove the HDD & format it using a USB caddy in Windows.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
    Senior Tech
    MP C2004ex format HD

    Elmo's Avatar
    Join Date
    Feb 2010
    Location
    up north
    Posts
    435
    Rep Power
    32

    Re: MP C2004ex format HD

    If you have the admin password
    Login as Admin
    Goto User tools - Machine Features - System settings - Admin tools - Page 3 - Erase all memory - select number of passes then erase
    Forgot to mention this can take 2 hours plus depending on number of passes
    Last edited by Elmo; 10-06-2021 at 10:06 PM.
    I Used To Live To Fix Things Now i Fix Things To Live

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here