Ricoh guys please help. I have a MP C2004ex that I am sending back for a customer. I am not a Ricoh tech. How do I format the HD?
Thank you in advance.
Ricoh guys please help. I have a MP C2004ex that I am sending back for a customer. I am not a Ricoh tech. How do I format the HD?
Thank you in advance.
If Disk Overwrite Security System has been properly enabled, you do not have to. In fact any data will have been erased a lot more securely than formatting will do.
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For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
If you have the admin password
Login as Admin
Goto User tools - Machine Features - System settings - Admin tools - Page 3 - Erase all memory - select number of passes then erase
Forgot to mention this can take 2 hours plus depending on number of passes
Last edited by Elmo; 10-06-2021 at 09:06 PM.
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