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Thread: problem with ip

  1. #1
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    problem with ip


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    problem with ip

    Hello, I present that small problem in mp301, I configure the ip as it should but I do not connect to the pc, I print the machine's ip report and I get ip 0.0.0.0. I already erase memory, activate network port in sp, exchange network controller, format the hdd and follow the failure, here I attach testsSin título-1.jpg


























    thanks






  2. #2
    Retired 10,000+ Posts slimslob's Avatar
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    Re: problem with ip

    I find it interesting that that the picture of the display where you claim to have entered the IP settings and the printout of the network settings are in 2 different languages. Are you sure that you clicked on the OK button to save what you entered?

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    Re: problem with ip

    Agreed with Slimslob on this. You have to save the ip address or the system will automatically go back to the previous settings.

    Bit of a common fault if you not familiar with the system.

  4. #4
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    problem with ip

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    Re: problem with ip

    Quote Originally Posted by romario View Post
    Hello, I present that small problem in mp301, I configure the ip as it should but I do not connect to the pc, I print the machine's ip report and I get ip 0.0.0.0. I already erase memory, activate network port in sp, exchange network controller, format the hdd and follow the failure, here I attach testsSin título-1.jpg












    Machine doesn't come with a hdd
    Clear the printer & ncs app in service mode make sure ieee802 is inactive in user tools also once setting new ip address machine needs to be rebooted
    Regards Mark

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  5. #5
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: problem with ip

    Quote Originally Posted by romario View Post
    Hello, I present that small problem in mp301, I configure the ip as it should but I do not connect to the pc, I print the machine's ip report and I get ip 0.0.0.0. I already erase memory, activate network port in sp, exchange network controller, format the hdd and follow the failure, here I attach testsSin título-1.jpg



















    What happens when you turn on DHCP?
    Also make sure you've all and correct firmwares.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
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    problem with ip

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    Re: problem with ip

    Quote Originally Posted by mga View Post
    once setting new ip address machine needs to be rebooted
    Don't forget this part, or it will not hold.
    NEVER ASSUME ANYTHING

  7. #7
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    problem with ip


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    Re: problem with ip

    Quote Originally Posted by tsbservice View Post
    What happens when you turn on DHCP?
    Also make sure you've all and correct firmwares.
    +1 on the firmware, double check the operation panel firmware, sometimes the wrong firmware gets in there, I 've seen it a few times, no idea how it happens.

  8. #8
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    problem with ip

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    Re: problem with ip

    Quote Originally Posted by mikadonovan View Post
    Don't forget this part, or it will not hold.

    No, there is no need to reboot a Ricoh after changing the IP address settings.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  9. #9
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    Re: problem with ip

    Quote Originally Posted by copier tech View Post

    No, there is no need to reboot a Ricoh after changing the IP address settings.
    I used to have a ton of old 2051's that required a reboot for it to even appear on the config page. However, I just tried it on a c307, and no reboot was required.
    NEVER ASSUME ANYTHING

  10. #10
    Retired 10,000+ Posts slimslob's Avatar
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    Re: problem with ip

    Quote Originally Posted by copier tech View Post

    No, there is no need to reboot a Ricoh after changing the IP address settings.
    That depends upon the model. I don't know about current models but most of the older ones only sent out a DHCP request during power up so if the IP setting were changed to DHCP then you had to reboot.

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