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  1. #11
    Service Manager 1,000+ Posts
    Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS


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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Quote Originally Posted by KenB View Post
    Most newer machines, when receiving PostScript without having the option, will simply “flash and flush”, as described.

    Only the oldest models will give a PostScript dump.

    Also, I somehow doubt the update tool will work on a model this old, but I guess it’s worth a shot.

    Lastly, Macs don’t print PCL, at least not the way you’d like them to.
    Oh, I didn't notice that it was a Mac, my bad, I thought it was Windows.

  2. #12
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    Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Quote Originally Posted by KenB View Post
    Lastly, Macs don’t print PCL, at least not the way you’d like them to.
    Actually they do. It is called their Generic PCL printing It is available with all OSx, just sometimes hard to find. I've setup a few. Older versions of OSx did not support color. Newer did but did not allow you to pick if you wanted color. They may by now have added the ability to chose if you wanted color but still had no way to work with User Authentication. For that you need the PS3 option on the C5000 and the proper PPD Installer from Ricoh loaded on the Mac. Without the PPD Installer the Mac does not know how to properly use the paper trays, duplex or sort,

  3. #13
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    Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Quote Originally Posted by luca72 View Post
    I, I see that there is still no feedback, regarding the SD card (purchased on ebay) is working, or not?
    TonerMunkeh mentioned it in the first reply.

    With a used PS3 card there are three possible things that can happen:
    1. The card works properly
    2. You get an error message when the C5000 is turned on
    3. The SD card is bad or has been erased and the C5000 acts the same as it did without the SD card in it.

    In the case of #2, there are, if I remember correctly, 3 files that need to be deleted from the SD card. There are a number of threads on doing so.

  4. #14
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Quote Originally Posted by slimslob View Post
    Actually they do. It is called their Generic PCL printing It is available with all OSx, just sometimes hard to find. I've setup a few. Older versions of OSx did not support color. Newer did but did not allow you to pick if you wanted color. They may by now have added the ability to chose if you wanted color but still had no way to work with User Authentication. For that you need the PS3 option on the C5000 and the proper PPD Installer from Ricoh loaded on the Mac. Without the PPD Installer the Mac does not know how to properly use the paper trays, duplex or sort,
    That’s what I was referring to.

    Definitely a compromise.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  5. #15
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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Wow - thanks a lot for the massive feedback!

    I can report the following: I've managed to update all the firmware with the Ricoh Firmware Update tool. Quite a few reboots, but seems fine.

    PCL printing from a win10 works great.

    PS printing from win10 doesn't work - the same "error" as from a osx-box, the printer says 'printing ...', but the job queue is empty and the only way I can clear it is by a hard reset / reboot.


    Firmware Version
    Module Name Version Part Number
    System/Copy 2.04 D0295580A
    Network Support 8.33 D0295563J
    Font EXP 1.03 D0255588
    OptionPCLFont 1.02 D0255589
    animation 1.2.1 D0295568A
    Printer 1.25 D0295572L
    RPCS 3.7.5.2.1 D0295574A
    Option PCL 1.00 D0255580A
    Scanner 01.25 D0295570K
    Network DocBox 1.04 D0295567F
    Web Support 1.13 D0295565J
    Web Uapl 1.09 D0295566E
    PS3/PDF 1.01 D0125754A
    PS3 Font 1.04 D3775915A
    PowerSaving Sys F.13 D0295560F
    Engine 1.60:08 D0295117P
    OpePanel 1.05 D0291492B
    LANG0 1.04 D0291496A
    LANG1 1.04 D0291496A
    ADF 14.00 B8025603A

  6. #16
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    Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Quote Originally Posted by erikwahlstrom View Post
    Wow - thanks a lot for the massive feedback!

    I can report the following: I've managed to update all the firmware with the Ricoh Firmware Update tool. Quite a few reboots, but seems fine.

    PCL printing from a win10 works great.

    PS printing from win10 doesn't work - the same "error" as from a osx-box, the printer says 'printing ...', but the job queue is empty and the only way I can clear it is by a hard reset / reboot.


    Firmware Version
    Module Name Version Part Number
    System/Copy 2.04 D0295580A
    Network Support 8.33 D0295563J
    Font EXP 1.03 D0255588
    OptionPCLFont 1.02 D0255589
    animation 1.2.1 D0295568A
    Printer 1.25 D0295572L
    RPCS 3.7.5.2.1 D0295574A
    Option PCL 1.00 D0255580A
    Scanner 01.25 D0295570K
    Network DocBox 1.04 D0295567F
    Web Support 1.13 D0295565J
    Web Uapl 1.09 D0295566E
    PS3/PDF 1.01 D0125754A
    PS3 Font 1.04 D3775915A
    PowerSaving Sys F.13 D0295560F
    Engine 1.60:08 D0295117P
    OpePanel 1.05 D0291492B
    LANG0 1.04 D0291496A
    LANG1 1.04 D0291496A
    ADF 14.00 B8025603A
    PS3/PDF firmware is not up to date. !.01 was released in July 2009. It should be v1.03 or later.
    Corrected by v1.02 Batch printing of PDF documents result in a memory overflow
    Corrected by v1.03 If "CMYK Simulation Profile" is anything but OFF, jobs may cause the device to stall.

    Problem sounds like the device is stalling.

  7. #17
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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Yes - I wonder if there is any official way of updating a postscript module, or if you need to randomly buy cards and hope they have the latest version on it.

    Ricoh firmware updater doesn't update the ps module is seems.

  8. #18
    Service Manager 1,000+ Posts
    Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS


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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Quote Originally Posted by erikwahlstrom View Post
    Yes - I wonder if there is any official way of updating a postscript module, or if you need to randomly buy cards and hope they have the latest version on it.

    Ricoh firmware updater doesn't update the ps module is seems.
    Yes the card can be updated, you may need to call out a tech.

  9. #19
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    Quote Originally Posted by anothertech View Post
    Yes the card can be updated, you may need to call out a tech.
    Agreed: updated PostScript plenty of times. It may be that Ricoh's firmware tool doesn't offer any of the paid modules. Someone else will need to confirm this.

    Sent from my BlackBerry using Tapatalk

  10. #20
    Retired 10,000+ Posts
    Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

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    Re: Aficio MP C5000 shows 'Printing...' and nothing happens. OSX / PS

    I looked at his firmware list and not only is it the wrong version, it is for the wrong machine. His list is showing D0125754, the proper number is D4135013A PostScript3 Unit Type C5000. Available from eBay for $19.99. RICOH SAVIN LANIER PostScript3 Unit Type C5000 #414555 for MP C4000 MP C5000 | eBay

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