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  1. #11
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Ricoh MP C2503 does not detect any toner

    Quote Originally Posted by Polarbear View Post
    I am confused.

    The device is not detecting toner at all. How is turning toner END detection helping?
    it is to skip the error and proceed with more in-depth tests

  2. #12
    Senior Tech 250+ Posts 8T2's Avatar
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    Re: Ricoh MP C2503 does not detect any toner

    We are starting to run into this issue more and more lately. Check the contacts on the toner bottle chip. Don't know what exactly is going on and if it's related to COVID and chip shortages but loads of new genuine sealed toners either have a new style blue chip as opposed to the regular green chip or a green chip that seems to be recycled because you can clearly see it's not new and the chip contacts are contaminated

    Sent from my SM-A305F using Tapatalk

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