ricoh mpc 3503 scan to email cloud server

[ttean]

Hi anyone setup scan to email on cloud server before. I try to setup scan to email on ricoh mpc 3503, it shows error. connection test ip number to the cloud server shows successful. I enter the cloud server name, try also ip address of the server, but unable to scan the email through. Anything wrong with the setting, or this model of copier does not support scan to email function on cloud server. Thx

[TonerMunkeh]

What are you trying to scan to? Office 365?

[ttean]

What are you trying to scan to? Office 365?

Sent email to clould server domain. The cloud server domain dont have a password, the email account is set in cloud server. Only the password for the email account setup. No password for the cloud server is given. Thx

[ttean]

Hi anyone setup scan to email on cloud server before. I try to setup scan to email on ricoh mpc 3503, it shows error. connection test ip number to the cloud server shows successful. I enter the cloud server name, try also ip address of the server, but unable to scan the email through. Anything wrong with the setting, or this model of copier does not support scan to email function on cloud server. Thx

Instead of send scan to smb, using scan to email to cloud server. The cloud server does not need to have a password to login.

[slimslob]

Sent email to clould server domain. The cloud server domain dont have a password, the email account is set in cloud server. Only the password for the email account setup. No password for the cloud server is given. Thx

In order to connect to the cloud server you at the minimum need to authenticate with the server using the email address and password for one of the email accounts already setup on the server. Some servers require a login name in addition to email account. Also the sender usually needs to be a domain email address.