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  1. #1
    Senior Tech 250+ Posts
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    MPC401 color stripes

    HI,

    Customer send thisn picture, color spots/stripes

    Must drive a far end . . . so have to take the right parts with me

    ITB ? I Thinks so, never seen it on this one . .

    Thanks in advanceInterim.jpg
    Attached Files Attached Files

  2. #2
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    Re: MPC401 color stripes

    Could be a label that has gotten stuck on the ITB and/or jammed in the cleaning unit.

  3. #3
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: MPC401 color stripes

    Quote Originally Posted by GeorgeBest View Post
    HI,

    Customer send thisn picture, color spots/stripes

    Must drive a far end . . . so have to take the right parts with me

    ITB ? I Thinks so, never seen it on this one . .

    Thanks in advanceInterim.jpg
    I think like Daniel, ITB cleaning unit clogged by label / piece of paper, dog hair or other .... taken over the spare, even the vacuum cleaner

  4. #4
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: MPC401 color stripes

    Pretty certain that's something blocking the ITB cleaning unit as others have said
    There are 10 types of people in this world, those who understand binary maths and those who don't

  5. #5
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: MPC401 color stripes

    Quote Originally Posted by Lions86 View Post
    Hi,
    Guys, you are absolutely right. However, if you have a Magenta drum unit with you, there is a second possibility that you will be comus.
    I also see other colors in the "swiped"

  6. #6
    Service Manager 1,000+ Posts
    MPC401 color stripes


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    Re: MPC401 color stripes

    Quote Originally Posted by luca72 View Post
    I also see other colors in the "swiped"
    I agree, it's not a drum problem. Classic ITB cleaning problem.

  7. #7
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: MPC401 color stripes

    Quote Originally Posted by Lions86 View Post
    I said keep the magenta drum with you as a precaution.

    right! it is always to have everything (when possible) us for example (but I think you too) when there is a "strange" ticket that is not very clear, I take a whole machine on the van, and eventually, I disassembly on the street .. thankfully, that hardly ever happens ... LOL

  8. #8
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    Re: MPC401 color stripes

    Quote Originally Posted by GeorgeBest View Post
    HI,

    Customer send thisn picture, color spots/stripes

    Must drive a far end . . . so have to take the right parts with me

    ITB ? I Thinks so, never seen it on this one . .

    Thanks in advanceInterim.jpg
    Image Transfer Belt Unit or Image Transfer Belt-cleaning Unit must clean

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