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Thread: Sc860, sc819

  1. #1
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    Exclamation Sc860, sc819

    I have ricoh mp4000B, the machine print half page and half page blank, and when the copying start the machine is shows memory full, and show sc860, sometimes sc819, sometime sc865, i cannot format hdd, and Can't memory clear, when try to format or memory clear the machine shows error!!!!!!
    What can i do??????

  2. #2
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    Sc860, sc819

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    Re: Sc860, sc819

    Quote Originally Posted by babu View Post
    I have ricoh mp4000B, the machine print half page and half page blank, and when the copying start the machine is shows memory full, and show sc860, sometimes sc819, sometime sc865, i cannot format hdd, and Can't memory clear, when try to format or memory clear the machine shows error!!!!!!
    What can i do??????
    Sounds like the HDD has failed try replacing it.
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  3. #3
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    Re: Sc860, sc819

    I replaced hdd, but the machine showed same error message

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    Sc860, sc819

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    Re: Sc860, sc819

    A MP 4000B does not have a HDD unless it has been added with either the HDD Option or one of the Printer Options.

    As for the SC819, it could be a controller software error. Try updating/reloading all the firmware. Otherwise you may have a bad controller board or possibly bad ram on the controller.

    If you have tried to install a Printer/Scanner SD card or a PostScript SD card without increasing the memory and/or adding the HDD, that is your problem

  5. #5
    Service Manager 1,000+ Posts bob marley's Avatar
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    Re: Sc860, sc819

    Quote Originally Posted by babu View Post
    I replaced hdd, but the machine showed same error message

    Try to initilize the HDD with sp 5832-001


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    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Sc860, sc819

    Quote Originally Posted by babu View Post
    I replaced hdd, but the machine showed same error message

    try to replace sata cable, may be broken/bad

  7. #7
    Field Supervisor 500+ Posts Zaxxon's Avatar
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    Re: Sc860, sc819

    Quote Originally Posted by babu View Post
    I have ricoh mp4000B, the machine print half page and half page blank, and when the copying start the machine is shows memory full, and show sc860, sometimes sc819, sometime sc865, i cannot format hdd, and Can't memory clear, when try to format or memory clear the machine shows error!!!!!!
    What can i do??????
    Memory clear is the last option you will try, can’t really recommend this.
    Please start you post with brand, model, problem.

  8. #8
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Sc860, sc819

    What happen if you test the machine without HDD connected?

  9. #9
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    Re: Sc860, sc819

    When hdd disconnected the machine do not run, show error code sc819

  10. #10
    Service Manager 2,500+ Posts
    Sc860, sc819

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    Re: Sc860, sc819

    Quote Originally Posted by babu View Post
    When hdd disconnected the machine do not run, show error code sc819
    SC 860 HDD startup error - replace Hard Drive
    SC 860 HDD startup error - format with SP5-832-001
    SC 865 HDD access error - replace Hard Drive
    SC 865 HDD access error - format with SP5-832-001
    SC 819 Fatal kernel error - no memory with SP5-985 turned ON, install memory turn SP5-985 to off and remove memory
    SC 819 Fatal Kernel error - update fw WebUapl 1.10 Network DocBox 1.07M Web Support 1.53
    SC 819 Fatal Kernel error - with '7061 6765 6f75 743a 20' appearing after code, add 256Mb Memory
    SC 819 Fatal Kernel error - turn off NIB SP 5-985-1 to 0 if a 'B' model with no scanner or printer option
    SC 819 Fatal Kernel error when HDD removed - Turn off on-board NIC SP 5985-1 to a 0
    SC 819 Fatal Kernel error - replace controller
    SC 819 Fatal kernel error - set machine type with Plug & Play use SP5-907
    SC 819 Fatal Kernel error - with Java+PScript installed you need 512K memory
    SC 819 Fatal kernel error - replace PostScript SD card
    SC 819 Fatal kernel error - replace HDD
    SC 819 Fatal Kernel error - update system fw to 1.14 or higher

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