Originally Posted by
Zeldaman
Hi there!
We´ve got the same problem on various Metis, ghosting, smudges... and allways at black prints/copies.
1. thing we´ve changed the fuser - NG
2. played with the temparatures - NG
3. changed PCDU (bk) - Ok, but only for some days, then the same sh.. again.
Then we take the logging data page 6/22 sp 7931-13 toner bottle bk EDP-Code.
Example for a MP C3004 in Germany the code is 841817, but the code of the installed bottle was 841829!!!!
Installed a new correct bottle make ca. 100 testprints No 19 (checker flag) - OK now for 3 weeks.
We really don´t know where the wrong bottles come from, we´re only use original toner and all thze customers have a contract with us.
Hope this helps.
Greetings...
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