Ricoh device production timeline

[Polarbear]

Hi All

On the previous My-Ricoh system, there was a timeline for each model device, with introduction and termination dates, and it's predecessor and replacement models, in a graph layout.

Does anyone know if this was carried over into Octopus, as I don't see it anywhere?

Would appreciate this greatly, as we use it as a deciding factor on low copy count devices when it comes to keeping/scrapping of a device.

Thanks in advance.

[DRichard]

Hi All

On the previous My-Ricoh system, there was a timeline for each model device, with introduction and termination dates, and it's predecessor and replacement models, in a graph layout.

Does anyone know if this was carried over into Octopus, as I don't see it anywhere?

Would appreciate this greatly, as we use it as a deciding factor on low copy count devices when it comes to keeping/scrapping of a device.

Thanks in advance.

In the US this is the document I would refer to...TSRC__rfg082999. ( Assured parts availability / Period of field support availability. I would think you have access to a comparable sheet(?) I hope this helps.

[MBZ6301]

I thought I'd seen it since the move, but lately some of the pages aren't logging me in. Just a thought - can you access the page in the top right after going on the Archive tab? The three circle thingy?

[DRichard]

I thought I'd seen it since the move, but lately some of the pages aren't logging me in. Just a thought - can you access the page in the top right after going on the Archive tab? The three circle thingy?

Sorry but we use RFG-eSource. I just enter the file number (rfg082999 in this case) into the search field on that site.

[slimslob]

Why not ask if one of those with access to Ricoh-usa service pages can send you a copy. I'm retired so no longer have access otherwise I would.

[DRichard]

rfg082999.pdf

I thought I'd seen it since the move, but lately some of the pages aren't logging me in. Just a thought - can you access the page in the top right after going on the Archive tab? The three circle thingy?

Is this helpful?

[Polarbear]

HI All

When My-Ricoh switched to Office 365 (Octopus), they split the training onto another site called Cornerstone Ilearn.

It turns out that both the product configurator and the device timeline (the one I asked about here) were moved to the ILearn site.

Thank you all for your input.

I really wish Ricoh would standardise their systems worldwide though, as it seems we are all on different systems depending on where in the world we are...