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  1. #1
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    MP 2004 EX - Abnormal paper exit noise

    Good evening everyone.
    I have a 2004 mp with this strange defect.
    There is a strange noise coming from the paper exit.
    The machine has about 45,000 copies

    Ricoh Problem Mp 2004 - YouTube

    It is noticeable from the 30 second onwards. This kind of ticking

    What do you think about it?

    Thanks for your support

  2. #2
    Service Manager 2,500+ Posts
    MP 2004 EX - Abnormal paper exit noise

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    Re: MP 2004 EX - Abnormal paper exit noise

    Why are you focused on the finisher exit tray when the noise occurs well before it even starts moving .
    That noise is almost certainly coming from near the actual machine exit section -if there was not a bridge unit and finisher installed. Sounds like a fuser bearing.
    I've not worked on this particular unit, but heard similar noise on the 30ppm and up xx03 series
    Running outputs in SP mode for drum/ transfer, and fuser (with it removed). That should help isolate the issue.

  3. #3
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: MP 2004 EX - Abnormal paper exit noise

    If this is about the knocking sounds, that's probably a dry ball bearing contact surface (ball bearing->press roller shaft).

  4. #4
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    MP 2004 EX - Abnormal paper exit noise


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    Re: MP 2004 EX - Abnormal paper exit noise

    Run the fuser motor in I/O mode to help narrow it down.

  5. #5
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    MP 2004 EX - Abnormal paper exit noise

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    Re: MP 2004 EX - Abnormal paper exit noise

    It does sound like a fuser bearing.
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  6. #6
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: MP 2004 EX - Abnormal paper exit noise

    Sounds like the fusing sleeve to me.

  7. #7
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    MP 2004 EX - Abnormal paper exit noise


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    Re: MP 2004 EX - Abnormal paper exit noise

    Take the fuser apart, put high temperature grease on the inside and outside races of the pressure roller bearings.

  8. #8
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    Re: MP 2004 EX - Abnormal paper exit noise

    I'd swap the gears as a set. Sometimes you can clean them up but if the bearings have been damaged it might last a year, month, etc

    Or find which one feels bad and get it swapped

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  9. #9
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: MP 2004 EX - Abnormal paper exit noise

    Quote Originally Posted by printertnc View Post
    Good evening everyone.
    I have a 2004 mp with this strange defect.
    There is a strange noise coming from the paper exit.
    The machine has about 45,000 copies

    Ricoh Problem Mp 2004 - YouTube

    It is noticeable from the 30 second onwards. This kind of ticking

    What do you think about it?

    Thanks for your support
    it does not seem to me a known noise of the paper output, it seems to me rather the fusing gears (already suggested above mbz6301) that are about to go, or at least the bearings that need a syringe of grease between the roller and the bearing - p.s. if you try the fuser output check, remove the waste toner box, so the lamps do not turn on, otherwise the sleeve could be damaged! ... but I think you can see it just with your eyes if you look at the gears
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

  10. #10
    Senior Tech 250+ Posts UNICORNico's Avatar
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    Re: MP 2004 EX - Abnormal paper exit noise

    Quote Originally Posted by printertnc View Post
    Good evening everyone.
    I have a 2004 mp with this strange defect.
    There is a strange noise coming from the paper exit.
    The machine has about 45,000 copies

    Ricoh Problem Mp 2004 - YouTube

    It is noticeable from the 30 second onwards. This kind of ticking
    What do you think about it?
    Thanks for your support
    I agree with some of my colleagues. It is similar to the noise of bearings, when they are dry.
    "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

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