Results 1 to 6 of 6
  1. #1
    Senior Tech 100+ Posts copytrust's Avatar
    Join Date
    Feb 2010
    Location
    thesaloniki
    Posts
    109
    Rep Power
    30

    RICOH MP3555 Toner supply provlem

    I am having a problem with a Ricoh MP3555 a new client call us, the machine doesnt supply toner and its having a toner add indication i can see the machine turns 1 time and then it stops i can hear a noise from the motor, if i turn it with my hand then it starts turning 2-3 times and it stucks again with the noise.
    Since i havent worked with these models any help will be appreciated.

    PS i forgot to mention the client was using compatible toner and i chanced it with the original toner.

  2. #2
    Senior Tech 250+ Posts Drivee's Avatar
    Join Date
    Nov 2020
    Location
    Hamburg
    Posts
    322
    Rep Power
    12

    Re: RICOH MP3555 Toner supply provlem

    maybe good toner shake will help..

  3. #3
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
    Join Date
    Apr 2008
    Location
    Shitsville, UK
    Posts
    3,852
    Rep Power
    108

    Re: RICOH MP3555 Toner supply provlem

    The compatible toner will have taken the pump out I'm afraid.

  4. #4
    Senior Tech 250+ Posts Drivee's Avatar
    Join Date
    Nov 2020
    Location
    Hamburg
    Posts
    322
    Rep Power
    12

    Re: RICOH MP3555 Toner supply provlem

    Maybe, it need cleaning. The OEM can make same problem.

  5. #5
    Service Manager 1,000+ Posts Gift's Avatar
    Join Date
    Mar 2011
    Location
    Gothenburg
    Posts
    2,316
    Rep Power
    86

    Re: RICOH MP3555 Toner supply provlem

    I think there's no pump like in the color models but some sort of "hopper" in the back of the machine with a static pipe and a conveyor screw, perhaps some clogged toner is blocking the drive or the screw/conveyor broke inside that pipe.

  6. #6
    Service Manager 1,000+ Posts luca72's Avatar
    Join Date
    Oct 2017
    Location
    Milano, Italia
    Posts
    1,346
    Rep Power
    69

    Re: RICOH MP3555 Toner supply provlem

    Quote Originally Posted by copytrust View Post
    I am having a problem with a Ricoh MP3555 a new client call us, the machine doesnt supply toner and its having a toner add indication i can see the machine turns 1 time and then it stops i can hear a noise from the motor, if i turn it with my hand then it starts turning 2-3 times and it stucks again with the noise.
    Since i havent worked with these models any help will be appreciated.

    PS i forgot to mention the client was using compatible toner and i chanced it with the original toner.
    if you give it a help with your hand, and it turns, the motor would seem weak, activate the door actuators, and try sp-5-804-162 (toner bottle motor) and see what happens
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here