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Hi!
We don't have that much experience of the MP CW2201SP and we have a customer that has this unit and have alot of problems with it and most seem to be connected when printing from the second roll unit.
My colleague who has seen the machine on site have noticed that after a successful print and when the paper is cut the printer rolls back the paper and when it rolls back it seems to have a tendency with the next print to get stuck in one of the "cracks" in the paper path.
The most frequent Jam code is this one (from ARMS)
11:08:06 JAM 54 Paper Jam Loc: Registration SN: Late(SP7-504-054)[Read Only]
from SM
54 A2 Paper out (Roll Unit 2)
54 Roll end at Roll Unit 2. The roll unit exit sensor did not detect paper for 7 sec.
We haven't been able to figure out if it's mechanical issue, paper issue or even a driver issue, when my colleague was on site this week we couldn't reproduce the problem of course, the customer is also located quite distant so we want to have as much hints as possible to not go there without having a good working theory.
The customer itself has noticed it happens more frequently when the paper roll is near end that it has the tendency to curl up, so is it an idea to switch paper?
The full error history is:
Time SC/JAM Code Description Counter 10:28:33 JAM 41 Paper Jam Loc: 4th Vertical Transport SN: Late(SP7-504-041)[Read Only] 2393
Time SC/JAM Code Description Counter 07:14:14 JAM 54 Paper Jam Loc: Registration SN: Late(SP7-504-054)[Read Only] 2379
Time SC/JAM Code Description Counter 14:45:30 JAM 54 Paper Jam Loc: Registration SN: Late(SP7-504-054)[Read Only] 2379 07:46:24 JAM 2 Total Original Jam by Location: Regist not turned on(SP7-505-002)[Read Only] 49
Time SC/JAM Code Description Counter 08:17:09 JAM 6 Total Original Jam by Location: Original emergency stop(SP7-505-006)[Read Only] 30 08:15:19 JAM 6 Total Original Jam by Location: Original emergency stop(SP7-505-006)[Read Only] 29
Time SC/JAM Code Description Counter 12:11:07 JAM 54 Paper Jam Loc: Registration SN: Late(SP7-504-054)[Read Only] 2259 11:53:34 JAM 41 Paper Jam Loc: 4th Vertical Transport SN: Late(SP7-504-041)[Read Only] 2250 11:39:22 JAM 41 Paper Jam Loc: 4th Vertical Transport SN: Late(SP7-504-041)[Read Only] 2250 09:55:49 JAM 41 Paper Jam Loc: 4th Vertical Transport SN: Late(SP7-504-041)[Read Only] 2250
Time SC/JAM Code Description Counter 13:55:16 JAM 6 Total Original Jam by Location: Original emergency stop(SP7-505-006)[Read Only] 16 11:17:25 JAM 6 Total Original Jam by Location: Original emergency stop(SP7-505-006)[Read Only] 14
Time SC/JAM Code Description Counter 06:50:42 JAM 41 Paper Jam Loc: 4th Vertical Transport SN: Late(SP7-504-041)[Read Only] 2072
Time SC/JAM Code Description Counter 16:00:06 JAM 41 Paper Jam Loc: 4th Vertical Transport SN: Late(SP7-504-041)[Read Only] 2048
Time SC/JAM Code Description Counter 11:09:03 SC 52202 SC52202: Roll 2 Hardware Error 1941
Time SC/JAM Code Description Counter 08:43:31 SC 50804 SC50804: Cutter Home Position Switch Error 1608
Time SC/JAM Code Description Counter 00:47:02 SC 99100 The Number of SC99100: Software continuity error 1362
Time SC/JAM Code Description Counter 16:30:02 JAM 2 Total Original Jam by Location: Regist not turned on(SP7-505-002)[Read Only] 3 16:29:28 JAM 2 Total Original Jam by Location: Regist not turned on(SP7-505-002)[Read Only] 3
Time SC/JAM Code Description Counter 11:08:06 JAM 54 Paper Jam Loc: Registration SN: Late(SP7-504-054)[Read Only] 2443
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Originally Posted by Daniel_B81
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