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  1. #21
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    Ricoh MP C2801 firmware update failed

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    Re: Ricoh MP C2801 firmware update failed

    Quote Originally Posted by sidorvm View Post
    Seems like my machine is the same as MPC3001/3501. Can you please share fwu files so that I can try to recover it. I hope this wont break it even more.
    Web interface is not available. I connect to machine over HTTP and I get 404 on the top page.
    Depending on the settings of the C2801, you may need to access it as HTTPS.

  2. #22
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    Ricoh MP C2801 firmware update failed

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    Re: Ricoh MP C2801 firmware update failed

    Quote Originally Posted by sidorvm View Post
    where can I get the file?
    If you do not have access to download from Ricoh, you will need to have someone email them to you.

  3. #23
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    Re: Ricoh MP C2801 firmware update failed

    Quote Originally Posted by slimslob View Post
    If you do not have access to download from Ricoh, you will need to have someone email them to you.
    I don't have the access. If anyone here can share the file that will be great.

  4. #24
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    Re: Ricoh MP C2801 firmware update failed

    I've got fwu files from Gift, thanks a lot! However flashing didn't work for me. here is the steps I followed.

    - I created 200MB FAT32 partition
    - Placed romdata folder with *.fwu files inside on SD card.
    - Inserted SD card to SD slot 2 and turned on the machine.

    Below 2 screenshots which follow each other.
    Error message:
    Reboot after card insert. E32
    GW5d_prt_PS3 Card No.:1/1



    IMG_3740.jpg
    IMG_3741.jpg

    Anyone can tell me what this message mean?

    Found few posts about this error.
    Firmware update error E32
    Firmware Update Procedure..

    So I press 143 and then clear button 3 times. Machine beep 2 times but nothing happen.
    Last edited by sidorvm; 05-20-2022 at 09:33 AM.

  5. #25
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Ricoh MP C2801 firmware update failed

    Quote Originally Posted by sidorvm View Post
    I've got fwu files from Gift, thanks a lot! However flashing didn't work for me. here is the steps I followed.

    - I created 200MB FAT32 partition
    - Placed romdata folder with *.fwu files inside on SD card.
    - Inserted SD card to SD slot 2 and turned on the machine.

    Below 2 screenshots which follow each other.
    Error message:
    Reboot after card insert. E32
    GW5d_prt_PS3 Card No.:1/1



    IMG_3740.jpg
    IMG_3741.jpg

    Anyone can tell me what this message mean?

    Found few posts about this error.
    Firmware update error E32
    Firmware Update Procedure..

    So I press 143 and then clear button 3 times. Machine beep 2 times but nothing happen.
    ok, all right, its after the 2 beep the error was cleared up, that you make a machine restart with sd card insert with only systemcopy and no other files inside

    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

  6. #26
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Ricoh MP C2801 firmware update failed

    PS3.... sounds like it's asking for postscript firmware. PM is incoming in a minute

    So I press 143 and then clear button 3 times. Machine beep 2 times but nothing happen.
    Did you try a reboot without the SD card with firmware afterwards?

  7. #27
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    Ricoh MP C2801 firmware update failed

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    Re: Ricoh MP C2801 firmware update failed

    try, I read it on an old thread , (never tried it personally)
    How to cancel the errors:
    1) Press "143" using the number keys while the error code is displayed.
    2) Press the "CLEAR" key 3 times.
    3) The system will beep 3 times and the error display will disappear.
    To ensure the above error codes do not occur, please be sure to follow the procedure below whenever installing several kinds of firmware at the same time: 1. First, install the System firmware only. 2. After successfully installing the System firmware, turn the machine main power Off/On and confirm that the machine boots up to Ready status normally. 3. Install the remaining firmware simultaneously.
    Or
    Clear mode, 1,4,3, clear / stop, clear / stop, clear / stop, restart
    ---previously described by Gift---

  8. #28
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    Ricoh MP C2801 firmware update failed

    slimslob's Avatar
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    Re: Ricoh MP C2801 firmware update failed

    Quote Originally Posted by sidorvm View Post
    I've got fwu files from Gift, thanks a lot! However flashing didn't work for me. here is the steps I followed.

    - I created 200MB FAT32 partition
    - Placed romdata folder with *.fwu files inside on SD card.
    - Inserted SD card to SD slot 2 and turned on the machine.
    If you placed the .fwu directly in the romdata folder, that could be your problem. You may need to create a product code folder in the romdata folder and place the .fwu files in that folder. The folder name should be either D086, the code on the serial number plate or D087, the code on the main machine firmware files. Service manual says D086.

  9. #29
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    Red face Re: Ricoh MP C2801 firmware update failed

    Sorry for the late response.
    Thanks to all your help I was able to recover the machine!! I placed biggest fwu file on the SD card and was able to flash the printer successfully.

    ok, all right, its after the 2 beep the error was cleared up, that you make a machine restart with sd card insert with only systemcopy and no other files inside
    Turned out that was system copy I thought system copy is the name of the file. Thanks to the Gift fort the file! You saved me!

    Did you try a reboot without the SD card with firmware afterwards?
    I didn't reboot to see if it will solve the issue. I started flashing process.

    If you placed the .fwu directly in the romdata folder, that could be your problem. You may need to create a product code folder in the romdata folder and place the .fwu files in that folder. The folder name should be either D086, the code on the serial number plate or D087, the code on the main machine firmware files. Service manual says D086.
    I tried both ways, and it seems like for this printer it doesn't matter if I have D086 folder inside of the romdata. But yes, I think that is official way to flash the machine.

    Now I can use the machine from WIndows 7 desktop and it seems to be working fine. However I can't access it from Mac. I can't even install printer, mac says it is busy. Not sure why
    In the past around 5 years ago, I bought SD card with some postscript profile, which kind of was necessary for printing on Mac. Now after flashing the machine, when I insert the SD card with profile, printer can't even connect to the network. But that is probably the next step
    IMG_3767.jpgIMG_3766.jpgIMG_3769.jpgIMG_3770.jpg


    PS3.... sounds like it's asking for postscript firmware. PM is incoming in a minute
    This is interesting, I'll try to add this too. May be I won't need SD card with postscript after that. Cause this machine doesn't work with my mac now. Because after flashing it stopped recognizing postscript SD card I used to print from Mac.

  10. #30
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Ricoh MP C2801 firmware update failed

    Thanks for the feedback - glad to hear it worked

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