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  1. #1
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    Ricoh 3003 toner not combing to form 1 item

    Hi i have ricoh mpc 3003,when i print a photo,i receive 4 photo,1 in cyan, 1 in black, 1 in magenta and 1 in yellow.the 4 toner print each as single item..then before printing it produce a pop sound.i need help to fix it

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    Ricoh 3003 toner not combing to form 1 item

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    Re: Ricoh 3003 toner not combing to form 1 item

    Quote Originally Posted by Bildad View Post
    Hi i have ricoh mpc 3003,when i print a photo,i receive 4 photo,1 in cyan, 1 in black, 1 in magenta and 1 in yellow.the 4 toner print each as single item..then before printing it produce a pop sound.i need help to fix it
    Sounds more like a corrupted driver than the C3003 itself. May also be a corrupted firmware or printer memory.

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    Senior Tech 250+ Posts DRichard's Avatar
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    Re: Ricoh 3003 toner not combing to form 1 item

    Quote Originally Posted by slimslob View Post
    Sounds more like a corrupted driver than the C3003 itself. May also be a corrupted firmware or printer memory.
    Yup. Definitely not a mechanical issue...the "POP" sound at the end is just a bonus.

  4. #4
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    Ricoh 3003 toner not combing to form 1 item

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    Re: Ricoh 3003 toner not combing to form 1 item

    Quote Originally Posted by Bildad View Post
    Hi i have ricoh mpc 3003,when i print a photo,i receive 4 photo,1 in cyan, 1 in black, 1 in magenta and 1 in yellow.the 4 toner print each as single item..then before printing it produce a pop sound.i need help to fix it
    So it's ONLY when PRINTING photos?
    What happens when you make a colour copy?
    What happens when printing other types documents in colour?

    Your OBVIOUSLY not a tech, but most of us aren't psychics either

    C'Mon man.

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    Re: Ricoh 3003 toner not combing to form 1 item

    Even when i print a statement,it bring 4 statement,1 in yellow,1 in cyan, 1 in black and 1 in magenta

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    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Ricoh 3003 toner not combing to form 1 item

    Quote Originally Posted by Bildad View Post
    Even when i print a statement,it bring 4 statement,1 in yellow,1 in cyan, 1 in black and 1 in magenta
    Clearly your drivers are setup incorrect. Remove them and reinstall.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #7
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    Re: Ricoh 3003 toner not combing to form 1 item

    I would make sure you are using a Ricoh print driver, and not a generic driver. Also, make sure it isn't set up with a WSD port, which will cause all kinds of problems. Usually the PCL6 is the most stable choice. If you are already using a Ricoh print driver, then doing a memory clear for the print application would be my next step.

  8. #8
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    Ricoh 3003 toner not combing to form 1 item

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    Re: Ricoh 3003 toner not combing to form 1 item

    Quote Originally Posted by Bildad View Post
    Even when i print a statement,it bring 4 statement,1 in yellow,1 in cyan, 1 in black and 1 in magenta
    You are going to have to provide a hell of a lot more information.
    1. What type of computer are you using
    2. What version is the OS on that computer
    3. What is the software that you are printing from
    4. What print driver is the computer using, include version number
    5. What port are you printing through
    6. How long have you had the C3003
    7. When did the problem start
    8. What are the versions of all the firmware on the C3003

    Like Sandy said, we are not psychics.

  9. #9
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Ricoh 3003 toner not combing to form 1 item

    Quote Originally Posted by Bildad View Post
    Hi i have ricoh mpc 3003,when i print a photo,i receive 4 photo,1 in cyan, 1 in black, 1 in magenta and 1 in yellow.the 4 toner print each as single item..then before printing it produce a pop sound.i need help to fix it
    maybe i dont understand well(?)...you print 1 color sheet, and the machine out 4 sheet with same image, but each with a single color?
    if you make a single copy color, or SP print color test, what happen? you have a postscript sd installed? ....this happen from all pc's?..if this, try a system printer reset with SP 801 (printer)
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

  10. #10
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: Ricoh 3003 toner not combing to form 1 item

    Quote Originally Posted by luca72 View Post
    maybe i dont understand well(?)...you print 1 color sheet, and the machine out 4 sheet with same image, but each with a single color?
    if you make a single copy color, or SP print color test, what happen? you have a postscript sd installed? ....this happen from all pc's?..if this, try a system printer reset with SP 801 (printer)
    .... indeed, looking back on it, it also smells a bit of an engine (?) .... since it doesn't jam .... at least, so I understand(?)
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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