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  1. #1
    Trusted Tech 50+ Posts MDR24's Avatar
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    SC120-00 Solution

    Hi all,

    I attended a call last week for an MPC2004 giving intermittent SC120-00 (HP Error). After checking motors and sensors in engineers mode, checking drive belts, lubricating rails etc. I removed the scanner drive motor.

    Although it runs correctly in engineers mode about a quarter of the adhesive on the black rubber ring on the motor had come off, causing it to flex a tiny amount. When the scanner unit is moving from right to left at the home position the load must of been just a little to much on occasion which gave the SC120-00 code.

    I'm still pretty new to Ricohs but from what I can tell the IMCs use the same drive mechanism so this may be useful for someone in the future.

    Thanks.

  2. #2
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: SC120-00 Solution

    Any chance of a picture of said ring?

  3. #3
    Trusted Tech 50+ Posts MDR24's Avatar
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    Re: SC120-00 Solution

    Quote Originally Posted by TonerMunkeh View Post
    Any chance of a picture of said ring?
    I've never uploaded an image before, hope this works. I didn't take a photo on site but attached is an image of another motor. I believe it's a rubber for shock absorbing? Its on every motor.
    Attached Images Attached Images

  4. #4
    Field Supervisor 500+ Posts
    SC120-00 Solution

    GIUBOSS's Avatar
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    Re: SC120-00 Solution

    Quote Originally Posted by MDR24 View Post
    I've never uploaded an image before, hope this works. I didn't take a photo on site but attached is an image of another motor. I believe it's a rubber for shock absorbing? Its on every motor.
    I don't remember that ever happening to me, maybe a factory defect, anyway thanks for the tip ...

  5. #5
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    Re: SC120-00 Solution

    They break on the sp5210 all the time

  6. #6
    Trusted Tech 50+ Posts emiliorsg's Avatar
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    Re: SC120-00 Solution

    This same failure has happened to me only once with a Brother desktop scanner motor. It must be a factory fault.

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