MP C307 primary tray setting

[mikadonovan]

Hi, All. I have a C307 with a second tray (500 sheet) added. It feeds fine from it, and I have it set in system settings to be the primary (default tray). However, copying and printing it is still defaulting to tray 1. Paper types and weight are identical in both trays. Why oh why is that happening?

[slimslob]

I could see it with printing if the driver or document specifies Tray 1 as the default.

[sandmanmac]

Hi, All. I have a C307 with a second tray (500 sheet) added. It feeds fine from it, and I have it set in system settings to be the primary (default tray). However, copying and printing it is still defaulting to tray 1. Paper types and weight are identical in both trays. Why oh why is that happening?

Interesting Mika.
Can I ask why you want tray 2 to be the default? I'm assuming that they want to use a special paper or letterhead in tray 1?

Weirdly, It does appear that you can't just set tray 2 as the default for copying (even though it appears you can), so if I'm correct, the easiest solution would be to set the paper type for tray 1 in tray paper settings to "Letterhead" (or whatever you like). This will force Tray 2 the default tray and nothing will come out of tray 1 unless the specific paper type setting is selected in their printing preferences when they want to PRINT from it, or manually selecting it when copying.

Hope this helps

[slimslob]

Interesting Mika.
Can I ask why you want tray 2 to be the default? I'm assuming that they want to use a special paper or letterhead in tray 1?

Weirdly, It does appear that you can't just set tray 2 as the default for copying (even though it appears you can), so if I'm correct, the easiest solution would be to set the paper type for tray 1 in tray paper settings to "Letterhead" (or whatever you like). This will force Tray 2 the default tray and nothing will come out of tray 1 unless the specific paper type setting is selected in their printing preferences when they want to PRINT from it, or manually selecting it when copying.

Hope this helps

It might be due to the fact that tray 1 only holds 250 sheets whereas the paper banks hold 500 sheets.

[sandmanmac]

It might be due to the fact that tray 1 only holds 250 sheets whereas the paper banks hold 500 sheets.

Could be. We'll see what Mika says.
The machine will automatically go to tray 2 if tray 1 runs out, so I'm not sure why just simple tray capacity would matter -although as we know some customers can just be real PIA's

[slimslob]

Could be. We'll see what Mika says.
The machine will automatically go to tray 2 if tray 1 runs out, so I'm not sure why just simple tray capacity would matter -although as we know some customers can just be real PIA's

Could be the fact that 500 sheets is a full package of paper.

[Gift]

Shouldn't be a big deal - check if "auto paper select" isn't disabled for tray 2 (or, as a workaround, just disable it for tray 1 in the paper type setting for tray 1).
Also make shure that auto paper select is the default setting in copy mode and in printer driver setting.

[mikadonovan]

Thanks for all the replies. I went ahead and selected tray 2 on the copy screen and programmed that screen as default, then instructed the client to set tray 2 as default in their driver preferences. That's working for now. The real matter in this particular clusterfuck is that they went from a c5502 to a c307 which they hate. Smaller, slower, tray 1 capacity is 50% less, and so on.

[dalewb74]

dont you just love cheap customers and then they complain about what they paid for? lol

[KenB]

Thanks for all the replies. I went ahead and selected tray 2 on the copy screen and programmed that screen as default, then instructed the client to set tray 2 as default in their driver preferences. That's working for now. The real matter in this particular clusterfuck is that they went from a c5502 to a c307 which they hate. Smaller, slower, tray 1 capacity is 50% less, and so on.

It’s like going from a Corvette to a Cavalier.

What, they’re both Chevies!