i have a multi pro c5200s jamming when paper come out from exit unit, mainly you need to pull it out to prevent jamming, specially on high thickness like 350 matte or glossy,
any ideas what should i replace??
best regards
i have a multi pro c5200s jamming when paper come out from exit unit, mainly you need to pull it out to prevent jamming, specially on high thickness like 350 matte or glossy,
any ideas what should i replace??
best regards
Is that stock within specifications?
Unless you are doing 2 sided try set for face up exit. That way thick and slick papers do not have to make all the bends to go down through the duplex section.
being a production copier, i would recommend calling a trained tech. to handle this issue.
What's the jam code?
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