Ricoh MP C4502 Toner cartridge not set correctly

[kleankopy]

Could you elaborate on the firmware for me please?

Just load the regular firmware package for the 4502.

[slimslob]

I have the self - diagnostic report in front of me and it says C4502. The color toners are all C4502 toners. The firmware is the D144. This is a fairly low milage copier. So is The Greenline a factory refurbished? As it does have Greenline label on front cover.

Could you elaborate on the firmware for me please?

I vaguely remember that for some older models that Greenline Models did require different firmware and different toner as a RoHS solution.

[thurmmy]

Just load the regular firmware package for the 4502.

Yesterday I did firmware update and that took care of my problem. Thanks to all. Happy Thanksgiving.