Last month I had a customer call in morning that Toner waste box was full. Told them Ill be there in about an hour with one. Walked in and changed waste box but meter sheet was almost completely blank, so I did a test color sheet and also blank. Then their IT guy came up and said he dump the waste boxes, but it didn't reset machine. He removed each IU and sat there and dump out all the developer. still don't know how he got them so empty, and it didn't code out after i changed waste box. Now needs 4 DVs. Owner was not happy with this invoice.
I understand that this is laughable and no, I am not a technician. I turned over the PDCU and toner came out of the hole. So I emptied everything. I printed dozens of white pages and I have less streaks when printing, on the other hand, the black is very clear almost invisible.I have emptied all the toner from the drum, do I need to replace it? No solution ?
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Ricoh France main office is just north of Orly. Contact them.
J So I will buy a new drum, the price is quite reasonable.
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