Ricoh Copier Stuck on Please Wait

[slimslob]

How did u format HDD? with the machine or a PC? What is the right file system if I format it with a PC? FAT32? or something else?

When a Ricoh MFP see a "NEW" HDD, one that does not have the MFP's identifier stored on it, It preps it for use on that MFP.

So I messed up
OK I'm going to order one. however, I'm also curious, is the SD Card absolutely necessary for the machine to work? or it's possible to somehow run things from the HDD (even temporarily)?

If the card has a label that identifies it as FIRMWARE then it is necessary.

[COPIERMAN]

try this unplug hard drive and remove fax board if it has one. copier will boot up so copy mode is enable. If comes up with same message then could be communication problem between controller and operation board. try op panel first if that doesn't work then controller board.

[JonManchester]

that machine launched in 2012. look to replace it as the 54 series and up are way better and less headache. we as a company a few years ago canceled all 5002 and older models from contracts. we can buy 54 series copiers for the price of an op panel and a maintenance kit for an 02.

[Ewindar]

When a Ricoh MFP see a "NEW" HDD, one that does not have the MFP's identifier stored on it, It preps it for use on that MFP.



If the card has a label that identifies it as FIRMWARE then it is necessary.

01.jpg02.jpg
This is the SD Card I formatted.
Is it the one that stores Firmware?

[slimslob]

01.jpg02.jpg
This is the SD Card I formatted.
Is it the one that stores Firmware?

YES

[Ewindar]

try this unplug hard drive and remove fax board if it has one. copier will boot up so copy mode is enable. If comes up with same message then could be communication problem between controller and operation board. try op panel first if that doesn't work then controller board.

Correct me if I'm wrong. Copier need the firmware just like Scan, Print, etc. Since I've messed up the SD Card (formatted it), it won't work in Copier mode either. So this test won't give me correct results. Right?
I tried ur idea anyways and still stuck on this damn screen:
03.jpg
Does it mean OP Panel/Controller board is broken? Or it doesn't tell anything till I get a new SD Card?

[anothertech]

That's a java card, you don't need it.

[slimslob]

That's a java card, you don't need it.

In removing it, he may have cratered the card and the controller. The initial problem may have been waiting for a JAVA application to finish launching. That can take as much as 10 to 15 minutes, even more if the app is set as the default function.

[Ewindar]

Any other ideas for me to try?

[anothertech]

Any other ideas for me to try?

Remove the memory dimms from the controller and boot up the machine. Does it come up to a new memory error code? If it does, you know the controller is trying to boot up.