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  1. #11
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    Re: Scan to Folder with Ricoh Mp C3004 on iMac

    Quote Originally Posted by Codex View Post
    In my experience (this morning for example we configured scan2folder in 15 pc's with win 10...and 11) without any problem. If the machine have no smb 2 or 3 you can update Firmware.... Or enable smb 1 Support in windows... Either works fine...

    Inviato dal mio SM-S901B utilizzando Tapatalk
    How can I update the printer firmware?

  2. #12
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: Scan to Folder with Ricoh Mp C3004 on iMac

    Quote Originally Posted by sandmanmac View Post
    I have very little experience with scan to folder on MAC
    Pet peeve here: a Mac and a MAC are two very different things. One is a computer made by Apple, one is a component of a network card.

    Sent from my Pixel 6 Pro using Tapatalk

  3. #13
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Re: Scan to Folder with Ricoh Mp C3004 on iMac

    Quote Originally Posted by k3nz00 View Post
    How can I update the printer firmware?
    You'll need a tech for that.

    Sadly, part of your issue may be Apple's terrible implementation of SMB which has been riddled with various issues since they introduced it around OS X 10.7 or 10.8 instead of using Samba. One issue gets fixed just for another one to come up.

    Only suggestions I can make is that you'll need to make sure of the permissions on the shared folder to make sure that the account you're using on the MFP has read/write permissions to it. Modern implementations of SMB will not let you create unauthenticated shares so you need credentials.

    Also, is the Mac tied to any management system that could be enforcing a policy that blocks shares from being created or accessed? If it's a company Mac it's a possibility.

    Sent from my Pixel 6 Pro using Tapatalk

  4. #14
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    Scan to Folder with Ricoh Mp C3004 on iMac

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    Re: Scan to Folder with Ricoh Mp C3004 on iMac

    Quote Originally Posted by k3nz00 View Post
    How can I update the printer firmware?
    Also via the touch panel in Application Site


  5. #15
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    Re: Scan to Folder with Ricoh Mp C3004 on iMac

    everything was fine, the Ricoh technician came, updated the firmware and the problem was solved. thank you all

  6. #16
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    Scan to Folder with Ricoh Mp C3004 on iMac


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    Re: Scan to Folder with Ricoh Mp C3004 on iMac

    Quote Originally Posted by k3nz00 View Post
    everything was fine, the Ricoh technician came, updated the firmware and the problem was solved. thank you all
    That machine has an auto firmware update feature. Have the tech enable it the next time they're there. Then it will stay up to date and head off any more problems like this.

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