ricoh IMc2000

[MunsterTech]

Hi

We have a customer with the above machine, the IT guy has left and nobody can get in to
change the network settings due to administrator password. Is there anything in SP mode to clear it? Or anyway of getting
back to default password?

TIA

[Elmo]

Try user name supervisor leave password blank
this would give you access to admin so you can change the admin password

[luca72]

Hi

We have a customer with the above machine, the IT guy has left and nobody can get in to
change the network settings due to administrator password. Is there anything in SP mode to clear it? Or anyway of getting
back to default password?

TIA

someone who goes away like this, leaving these holes, denotes lack of professionalism and reliability.

[Saturn]

Hi

We have a customer with the above machine, the IT guy has left and nobody can get in to
change the network settings due to administrator password. Is there anything in SP mode to clear it? Or anyway of getting
back to default password?

TIA

Login to the Factory SP Mode and execute SP 5-846-046. But this will also clear the address book.You can save it with SP 5-846-051 to a SD card.

[Zeldaman]

Hi there!
You have to set a Supervisor-password, otherwise you can´t use WIM.
Greetings...