I just bought a IM-C4500 copier from a place I've known for years, that worked just fine at their shop but when it was delivered the drawer unit (2 drawer) wouldn't register on the op-panel. and the paper wouldn't lift. I took the back off to check to see what I could find and everything seems to be OK. Power light on so it has power to unit, so I'm thinking what the hell??? Just changed out the drawer with a known good unit and the same thing. It doesn't show up on the op-panel at all. My customer is getting a little antsy and I don't blame them. They payed me in good faith and expect some kind of results. I think I read something here a while back where someone ran into the same thing with a MP-Cxx04 and it turned out to be a firmware issue. If anybody has any experience in this I sure would love get your opinion on this matter, it has been driving me crazy. Thank you so much in advance.
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