Ricoh 2238 email tab not appearing in address book

[Llama God]

Was the machine set up for a data security overwrite or anything before? If so, that would nuke your scanning capabilities if I remember correctly.

What a legend! Data Overwrite Security disables scanning to both email and folder amongst other bits and bobs, so that is probably your solution. You could check out the service manual for this option at s_dos_ab[1].pdf or, as it doesn't say how to do it in the manual, ring the Ricoh "help"desk and ask them how to turn it off.

A pound to a pinch of snuff that this sorts it.

[Passthebiscuits]

What a legend! Data Overwrite Security disables scanning to both email and folder amongst other bits and bobs, so that is probably your solution. You could check out the service manual for this option at s_dos_ab[1].pdf or, as it doesn't say how to do it in the manual, ring the Ricoh "help"desk and ask them how to turn it off.

A pound to a pinch of snuff that this sorts it.

A 1000 thank yous chaps, as soon as I switched off sp 5 846-90 Plain Data Forbidden. Everything came back.

Ricoh would have had me order NV Rams for all 4.

Big thank you for all your help, what a relief!

[Llama God]

Glad you got it sorted fella, plus extra kudos to Rthonpm!