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  1. #21
    Senior Tech 100+ Posts
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    Not been back to the machine yet. Customer not moaned yet.

    I'm trying to cover all bases.

    I'm going to re-do all the firmware incase there are any slight conflicts.

    When I updated the firmware previously I used a 512mb SD card. Should I use a larger one like a 1mb. Any suggestions?

    Cheers everyone for your help.

  2. #22
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    ........Part Number is AX05 0277

    Dat der one (As per my previous attached) It's a real bugger, isn't it?

    I don't rememder using any fancy tools to remove the motor. As I recall, I just removed a few brackets and the assembly came off! Took about 5 mins to replace.

  3. #23
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    Quote Originally Posted by techspec View Post
    Not been back to the machine yet. Customer not moaned yet.

    I'm trying to cover all bases.

    I'm going to re-do all the firmware incase there are any slight conflicts.

    When I updated the firmware previously I used a 512mb SD card. Should I use a larger one like a 1mb. Any suggestions?

    Cheers everyone for your help.
    The size of my latest romdata folder for this machine is 139MB

  4. #24
    Field Supervisor 1,000+ Posts
    Ricoh MP9000 with SR5000 Help/info req'd

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    Quote Originally Posted by tcs04 View Post
    I don't rememder using any fancy tools to remove the motor. As I recall, I just removed a few brackets and the assembly came off! Took about 5 mins to replace.
    Like I said, I don't remember having to do one on an SR5000 yet, but on some of the others (i.e. SR840/850 and SR860) you just can't get to one of the screws without much more disassembly than should be necessary. The SR850 type finisher also has a screw for the ground wire at the staple head that's equally aggrivating - to the point where I cut and splice it. How many times have I said I really wish the designers worked on their own stuff...
    Be careful in teaching your children it is acceptable to abort an inconvenient unplanned pregnancy because they may also determine it is acceptable to euthanize an inconvenient elderly parent.

  5. #25
    Technician daveyt's Avatar
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    I know this was a few years ago, but TECHSPEC, did you find the answer? I have the same problem on and MPC6000, with an SR5000

  6. #26
    Senior Tech 100+ Posts RebelPhoenix's Avatar
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    I have this trouble on my MP1350 with SR5000 after I update the all firmware engine, system and everything else. After my machine goes to normal work. But I have other problem. When I choose the staple. It's time sometimes machine show the Jam code 109.

  7. #27
    Field Supervisor 500+ Posts
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    well, i'm gonna jump in on this one. New to Ricoh, but not new to copiers.

    have a MP9000 with SR5000 finisher, shows the J114 (R3) jam, lift the R3 and close, it clears, but shows problem with stapler. Shows one of 3 codes, SC 746, 747 or 748. we have replaced all sensors, cable harnesses, and controller board.

    could this be the motor you have referred to causing this problem?

  8. #28
    Senior Technician 250+ Posts stephend's Avatar
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    Remove the cover from stack plate and clean the sensors and railings for all 3 stack plate motors. Usually you'll find the sensors dirty and the rails full of gunk, especially if another tech oiled the railings before. Just clean them good with alcohol and you should be fine.

    Quote Originally Posted by LNorris View Post
    well, i'm gonna jump in on this one. New to Ricoh, but not new to copiers.

    have a MP9000 with SR5000 finisher, shows the J114 (R3) jam, lift the R3 and close, it clears, but shows problem with stapler. Shows one of 3 codes, SC 746, 747 or 748. we have replaced all sensors, cable harnesses, and controller board.

    could this be the motor you have referred to causing this problem?

  9. #29
    FORMER Techie 1,000+ Posts tcs04's Avatar
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    One other thing which can cause odd codes / jams
    pull out the main finisher unit. as you look down on the unit from above you can see a plastic cover on the right hand side (Almost horizontal) you should see two white nylon fingers, one at the front, one at the rear, which jog to help hold the set to be stapled.

    These can dislodge and cause weird faults. In the S5000 parts manual. "Staple tray 5" parts 8 and 11.

    To remove the cover from the fingers, first remove the inner front cover of the finisher, this will help you get the cover out without taking the whole unit from the runners.

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