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  1. #1
    Senior Tech 100+ Posts
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    Smile How to reset Password on web image monitor? machine MPc2550

    Hi

    Please can somebody tell me how to reset user name & password for web image monitor on MPc2550.
    My client forget user name, password and change default user name (admin). can not configure on web image monitor. what to do?
    Thanks.........................

  2. #2
    Field Supervisor 500+ Posts Vulkor's Avatar
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    PM'd you with info.

  3. #3
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    Reset admin password in web image monitor.

    Hi,

    I have the same problem with one MPC2000. The client forget the admin password.

    Can you send me a PM with telling me how can i reset the password.

    Thank's.

  4. #4
    How'd ya manage that? 1,000+ Posts zed255's Avatar
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    Try logging in using the 'supervisor' account, there should be no password by default. The only function of the supervisor account is to manage the administrator accounts. You will have access to no other settings.
    Zed
    One out of four people is mentally unbalanced.
    Think of your three closest friends...
    If they seem okay, then You're The One.

  5. #5
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    iap,

    The user: supervisor work's.

    thank's.

  6. #6
    Technician M0scb's Avatar
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    Re: How to reset Password on web image monitor? machine MPc2550

    FYI if the supervisor password has also been changed along with the admin passwords, the only way to gain access is to replace the NVRAM. If the customer has done this, and forgotten it you could make this a chargeable call.

  7. #7
    How'd ya manage that? 1,000+ Posts zed255's Avatar
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    Re: How to reset Password on web image monitor? machine MPc2550

    Quote Originally Posted by M0scb View Post
    FYI if the supervisor password has also been changed along with the admin passwords, the only way to gain access is to replace the NVRAM. If the customer has done this, and forgotten it you could make this a chargeable call.
    That is not strictly true, there are other work arounds that do not involve the replacement of the NVRAM.
    Zed
    One out of four people is mentally unbalanced.
    Think of your three closest friends...
    If they seem okay, then You're The One.

  8. #8
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    Re: How to reset Password on web image monitor? machine MPc2550

    Quote Originally Posted by zed255 View Post
    That is not strictly true, there are other work arounds that do not involve the replacement of the NVRAM.
    try running the sp

    5801-011
    5801-010

  9. #9
    Senior Tech 250+ Posts vargue's Avatar
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    Re: How to reset Password on web image monitor? machine MPc2550

    hi every body i have problem with mp4000 .machine required user name and password i tried all thing administrator and supervisor .no avail. i need help . if some one has clue .far away from replace nvram .thanks

  10. #10
    Service Manager 2,500+ Posts
    How to reset Password on web image monitor? machine MPc2550

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    Re: How to reset Password on web image monitor? machine MPc2550

    Quote Originally Posted by gasino View Post
    try running the sp

    5801-011
    5801-010
    Nope...that won't help

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