Savin Slp38c

[mike1025]

Duplex was working, after routing Maintenance a message saying the Duplex not installed, any help to get the duplex back and what is the procedures, thank you

[Tonerbomb]

Duplex was working, after routing Maintenance a message saying the Duplex not installed, any help to get the duplex back and what is the procedures, thank you

where do you see this message? config page,printdriver??Hardware is pretty simple on this unit, plug it in. If it still doesn't see the duplex unit check the connector on the machine sometimes the harness on the machine side comes loose from the external connector.