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  1. #1
    Technician 250+ Posts Ricoh-ono's Avatar
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    MP 4001 Dog-earing only on duplex

    Have a machine that is dog-earing and wrinkling paper only on duplex. Checked the paper guides for burrs and adjusted the diverter gate solenoid. I changed paper to see if it might have been a bad ream that liked to curl. After inspecting the entire paper path I am leaning toward the fusing unit due to the wrinkling that occurs with the dog-earing. Machine has less than 20K on it.

    Anyone run into this?
    Do what you can, with what you have, where you are. ~Theodore Roosevelt

  2. #2
    Senior Tech 100+ Posts
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    Is this machine the same as the MP5000? Cause I know you gotta put the plastic bracket things on the exit rollers if it has a bridge unit or finisher on the MP5000....

    But if they are missing it would dog ear duplexed or simplexed. Just an idea, dunno if its any help!

  3. #3
    Technician 250+ Posts Ricoh-ono's Avatar
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    So it looks like I had two issues causing the dog-ear.

    1. The metal frame that is in front of the development unit was bent inward by a couple of millimeters. This was causing the rear side of the paper to hit the plastic frame of the PCU, thus causing my "pressed" dog-earing and wrinkling.

    2. The second issue was the missing brackets mentioned by Smee. (Thanks Smee!) This was causing my "curled" dog-ears in the finishing unit.
    Do what you can, with what you have, where you are. ~Theodore Roosevelt

  4. #4
    Technician Di$c0's Avatar
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    Ricoh MP5001 dogearing on duplex, had the H shaped guides missing between interchange/fuser area and bridge unit...clip on kinda like the little guides on a AF220 but these are shaped like an H. Parts catalog shows 1 required....get 2

    Saleman installed for me so i still a novice on how they attach...must be easy..he got it done.

    One work around is the convince the customer to run short edge forward (letter R) until you get back.

  5. #5
    Senior Tech 100+ Posts
    MP 4001 Dog-earing only on duplex

    orestesp's Avatar
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    Re: MP 4001 Dog-earing only on duplex

    Quote Originally Posted by Ricoh-ono View Post
    So it looks like I had two issues causing the dog-ear.

    1. The metal frame that is in front of the development unit was bent inward by a couple of millimeters. This was causing the rear side of the paper to hit the plastic frame of the PCU, thus causing my "pressed" dog-earing and wrinkling.

    2. The second issue was the missing brackets mentioned by Smee. (Thanks Smee!) This was causing my "curled" dog-ears in the finishing unit.
    Cause #1 was giving me the trouble seen in the pictures you attached.

    EDIT: Sorry for resurrecting this dead thread, I was trying to cross reference it to a newer thread where OP has the dog-ear problem!

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