Mp9000 we end error

[daveyball]

Hi

I have e MP9000, with intermittent replace cleaning we errors, the web is no where near the end on all occasions.

Any ideas

[TonerMunkeh]

Is the web consumption / near end set to a silly value? Paper in the fuser connector? Is the machine generating an SC or just saying it's web is near end? Might be the web end sensor is twitchy.

[daveyball]

The web end sensor(s) have been replaced, the machine is displaying web near end or replace web, we just reset it and it goes away for a while

[TonerMunkeh]

What's the web value of SP1902 at when the machine says near end?

[daveyball]

The web vaule said 16, and about half the web was still fresh

[Jomama46]

I'm guessing you know that the 9001 uses a different web than the 6/7/8001.

[daveyball]

Yes we are using the 9000/1105 web

[jonhiker]

Is the web end feeler installed correctly? I have seen it many times where it is on the wrong side of the web and this shows an end when about 50% is left.

[tcs04]

Yes we are using the 9000/1105 web

I THINK there was a firmware update... BUT also.. jonhiker could be correct... is the machine showing "web end, sc 550(?) or near end?l

If web end jonhiker is correct and the acuator is set in the wrong position. it should be OVER the SINGLE layer of web leaving the "full" roll, otherwise it will normally fall past the roll at about 35% - 45% life.

[Patish]

Yep, had the same one. Copier has the latest FW. After resetting 1902 and inserting the previous value copier was working. The web motor/sensor replacing didn't help. I cleaned the fuser's plug and the second one on the wall, copier still working without issue. But this is nonsense, it looks like fw/board issue.