urgent,need help for ricoh mp w2400

[mahabub]

hi friends,
i have ricoh wide format mp w2400, which is always showing reset
paper tray.

can any one explain me what is the cause of this problem

[JustManuals]

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[sandmanmac]

B286/B289	PAPER TRAY CANNOT BE SELECTED	Inspect main tray connector - Lower left side of roll feed tray - Connector bracket could be bent