New RICOH site

[Cipher]

It takes hours to find and download the latest firmware for a given model, where as Tessa was so much quicker.
I have yet to find any improvement on the old sites

Yup they are trying to centralization but the new site is so sloooooooow and site navigation requires far more steps than TESSA.

I agree that searching between all the types of firmware and different versions is a real time consuming affair now.

We have suggested they add a option to be able to download ALL the latest firmware versions for each model range in one file.

I'm not adverse to change, IF it's a improvement over what it's replacing.

[Llama God]

may i know how and where i can get the password and username for ricoh's site?im currently living at malaysia and we are lack of the latest firmware.anyway we can request for the ricoh site account?thanks for ur reply =)

You'll need to register with Ricoh, assuming that you either work for Ricoh or a Ricoh dealer. If you don't fall into either of these categories, you can't.

As far as downloading firmware goes, the site it's absolutely intolerable. There doesn't seem to be any sort of grouping for the firmware, the download process (opening in a new window) is painful and it's all a bit of a lottery as to whether what you're actually getting is the most up-to-date at all.

I miss Tessa already.

[stupidkiller]

You'll need to register with Ricoh, assuming that you either work for Ricoh or a Ricoh dealer. If you don't fall into either of these categories, you can't.

As far as downloading firmware goes, the site it's absolutely intolerable. There doesn't seem to be any sort of grouping for the firmware, the download process (opening in a new window) is painful and it's all a bit of a lottery as to whether what you're actually getting is the most up-to-date at all.

I miss Tessa already.

i got try to register with Ricoh,but when choosing the "select country" i cant find my country name "malaysia" so how i can continue my register?
thanks for ur reply =)

[Llama God]

i got try to register with Ricoh,but when choosing the "select country" i cant find my country name "malaysia" so how i can continue my register?
thanks for ur reply =)

No idea at all, try contacting your Ricoh dealer manager.

[ayeright]

It's a giant leap backwards, well done Ricoh. Hard to believe that someone actually signed off on something so bad. Proof that no-one who actually needs to use it was ever involved in the design. Tessa!

[Ramón]

I wonder if this new site is designed competition. In this age of information instead of going forward we think back.
The engineer or group of engineers who designed TESSA should give my-ricoh designers a lesson in how things are done.

[George J]

I just heard that we'll be "upgrading" to this my-ricoh site later this week.... I'm looking forward to it!

[CableGuy]

The search section is useless, pop a part no. in there and it spits it out.....

[Old Guard]

Even more good news for al you My-Ricoh lovers, the download site for Drivers is already being migrated to My-Ricoh. Enjoy!

[Bantams]

Think it goes Officially Live next week heard someone talking about it whilst on a T Course this week at Ricoh Wellingborough so download all the drivers now whilst you can and save them would be my advice