Hi! I restored to machine udf file with address book on MP 2550. Now, when user tries to scan from address book, he gets "destination list cannot be used now". Address book is full of users but it is visible only from admin account (machine and web). When I'm adding new user by a web or directly from machine, then this user is visible for everyone. I think the problem is with permissions for users to read old entries restored from backup. Any idea where is a problem?
Was the address book backup taken from the same machine or from another model?
It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
Hit it.
From the same. I only formatted HDD.
Ah, did you reload the stamp data and re-initialise the address book after the HDD format?Originally Posted by steele
It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
Hit it.
No, I only restored it by the Web.
That's what you need to do to fix this. I don't have my work's laptop handy to give you the SP mode numbers but they're both in 5xxx.
It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
Hit it.
Re: Ricoh MP2550 CSP address book problem
Hi Steele - did you get this problem resolved?
I have a MP5002 with the same message - we have reformatted the HDD but the user codes still exsist within the address book, when viewed using the WIM or logged in as the admin.
opps read it incorrectly
Sorry new to all of this am i missing something. Can you spell it out for me lol.
managed to resolve this!
Engineer had to reformat each partition individually and then manually add an entry into the address book.
Job Done.
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