Ricoh Aficio SPC311s SC542 error - HELP !!

[savard]

The power went off the the other day than came back on. Today I went to print some brochures for a customer and all I get is this error message. I read here there is some type reset, does anyone know how I go about that...help is hard to find here in the hills of Tennessee

[JustManuals]

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[Herostrat]

That SC means machines thermistor readings are eather,wrong due to pileing of toner on them,or Fuser doesn't reach designated tempreature in time.
I sugest u clean thermistors...gently,and try entering service mode and type in 5801002# turn off then on.
It helps sometimes ...sometimes u need new thrmistors.

[savard]

Thanks will give it a try

[collme]

There is a service bulitin for this RM040001d which shows they have brought out a firmware upgrade for the engine to version 2.4. this upgrade prevents the error if the ac voltage fluctuates between 10-20% which yours did.

[kannuki2]

you need to download smart organize monitor from Home | Ricoh Global and it is available for windows Vista/XP only.