hi guys,
MPC5000 electronic counter no grows up even if i make copy?
hi guys,
MPC5000 electronic counter no grows up even if i make copy?
Which counter are you looking at? UT or SP?
You never realize how cheap a professional is until after you let an amateur do it.
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hi,
in menu user tools/counter/123 counter:
we have electronic counter dev counter or page counter (5.045.0 or 1),if i do one copy this counter must be + 1 .
but it doesn t work,if i go in user tools/printer features/ print config ;by PC to printer :same problem.
no problem with quality or density .
electronic counter in menu user tools/counter/123 counter seems blocked.
client must send me 5.990 all ,i wait to see 7.803/7.804/8001 etc...
firmware version? controller nvram defect?
hi jomama,
5.045 is to 0 (initial position) cause i ve page counter.
client must send me 5.990 all ;tomorow .i ll see all 7.803.804 and 8 menu to verify all counter) .at frist i ll put 5045 0 to 1 (to have development counter and see if it moves) and try to insert (another time) firmware copy/system and engine ( we ve last firmware in machine).i think problem come from firmware up date or controller nvram fault.
5945 to 0 means it will count development cycles not copies. However it should still be "growing"
If you changed it back to 0 after being at 1, that may be the problem. I have never encountered it but the manual says you can only change it one time. You may have to replace the controller and NVRAM.
You never realize how cheap a professional is until after you let an amateur do it.
A+; Network +; PDI+
hi,
thk for your help jomana46
the technical dealer send us 5.990.1 ( we re broker,and we compare it with our original sp5.990.all, we have it for each copier sold ) :
we find 5.045 to 2 ???? and they say :they 're technical and dealer :
i don't known why they put to 2 sp 5.045 : they said it was in order to have counter copy with % for color and black
they re supposed to be "real technicals" and supposed to open technical manual to see that to put 2 doesn't existed .and see all they want in sp menu 8.
results:
All counter in 7.804 ok
All counter in 8 ,user menu counter ,printer config counter fault.
it s their own responsability ,we will probably sell them nvram and controller.
i ll post final result
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