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  1. #1
    Senior Tech 100+ Posts
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    Ricoh SP3400N : All indicators are lit and printer won't work

    Photo0619.jpgSP3400N.jpg

    Please advice
    Last edited by brunot; 09-29-2013 at 11:13 PM.

  2. #2
    Master Of The Obvious 10,000+ Posts
    Ricoh SP3400N : All indicators are lit and printer won't work

    blackcat4866's Avatar
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    Re: All indicators are lit and printer won't work

    For those of you not interested in guessing, this is a Ricoh SP3400N printer.

    Have you looked at the manual yet? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: All indicators are lit and printer won't work

    There's nothing like this in the Troubleshooting Guide



    Quote Originally Posted by blackcat4866 View Post
    For those of you not interested in guessing, this is a Ricoh SP3400N printer.

    Have you looked at the manual yet? =^..^=

  4. #4
    Service Manager 2,500+ Posts
    Ricoh SP3400N : All indicators are lit and printer won't work

    sandmanmac's Avatar
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    Re: All indicators are lit and printer won't work

    Quote Originally Posted by brunot View Post
    There's nothing like this in the Troubleshooting Guide
    Really? I've never laid my eyes on one of these printers, yet I found this in about 6 seconds at Knowledge Base - Support Center | Ricoh-USA


    Panel Indicator

    Indicator patterns Cause
    All indicators are lit. There are problems with the printer. Check the printer status on the Smart Organizing Monitor dialog box.
    After checking the printer status, turn off the main power, and then turn it back on again.
    If all the indicators are still lit, contact your service representative.

  5. #5
    Senior Tech 100+ Posts neergish's Avatar
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    Re: Ricoh SP3400N : All indicators are lit and printer won't work

    Load Smart Organising Monitor for 3400 series onto the machine you print from and see if there is a particulair error message.
    "See if you can rent a spring hook and a phillips screwdriver it will make your life that much easier..."

  6. #6
    Tweak it till it breaks! 100+ Posts zames77's Avatar
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    Re: Ricoh SP3400N : All indicators are lit and printer won't work

    As neergish says, load Smart Organising Monitor (SOM), it'll probably be an error for the fuser which can be reset using the SOM.

  7. #7
    Senior Tech 100+ Posts
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    Re: All indicators are lit and printer won't work

    Thank you very much, i will try to reset the printer using the Smart Organizing Monitor.


    Quote Originally Posted by sandmanmac View Post
    Really? I've never laid my eyes on one of these printers, yet I found this in about 6 seconds at Knowledge Base - Support Center | Ricoh-USA


    Panel Indicator

    Indicator patterns Cause
    All indicators are lit. There are problems with the printer. Check the printer status on the Smart Organizing Monitor dialog box.
    After checking the printer status, turn off the main power, and then turn it back on again.
    If all the indicators are still lit, contact your service representative.

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