RICOH MP C2500 problem with NIC

[tecnomarco]

Greetings all, I have a ricoh mp C2500 which does not print, the lights are on the NIC running the PING RESPONDS but can not log in with the WEB IMAGE MONITOR
might be a firmware problem? someone can let you have the latest firmware of the NIC network card .. I try to do an update hoping that unlocks. THANK YOU

[Elmo]

It is most likely a faulty/damaged nic i have had this before check the nic for damage
sometimes you can straighten out the pins inside
you can buy the nic but it is soldered into the board it can be replaced but is a bit fiddly
you can replace the whole board but it will be expensive
it may be worth looking for a local board repair company they could replace the nic

[Polarbear]

I'm with ELMO

Check the nic port with a torch to see that none of the pins are bent.

Clever customers stick the printer plug of a usb cable in there and cause all kinds of havoc!

If all else fails it is going to mean a new controller.

Also check if there are no funny settings done on the machine to do with security. That could also cause headaches with networking.

[rsyarcia]

try to isolate by changing the ethernet speed from AUTO to 100 full duplex, 10 full duplex. - use p to p connection. also encountered someone activated the ethernet authenticaton.

[scepter2112]

if pins are all ok. I have also had success doing a NIC reset. Good luck

[tecnomarco]

how do to reset to NIC?

[mikedci]

5801-11 memory clear ncs

might want to try and unplug the copier and ping the copiers ip to confirm that there isnt an ip conflict...

[tecnomarco]

being a machine bought used I think it could be blocked by the old administrator I reset the nic with 5-801-11 but communicates with the PC that does not enter the web image monitor writes "time expired" or "forbidden" do not know what I have to try to release anyone has any idea?


P.S. I have a controller card alternative but hangs SC 995 does anyone know how to reset the serial set

[mikedci]

have you confirmed that 5-985-01 is set to 1 and 5-828-91 is set to 1?

can you telnet into the machine? maybee try an access flush...

one of the nvrams(512-1) has the serial programmed so you need to pull it from the old controller and put on the new one

[tecnomarco]

thank's MILEDCI ,problem solved by replacing the NVRAM, alternating between the two on the same controller NVRAM a work l 'other does not enter the web printing it !!