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  1. 04-09-2018 #1
    muaazgujjar
    muaazgujjar is offline
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    SP 9100 Printer with SC990 and print intermitently

    Hi Seniors,
    It's a SP9100 printer .when client send print command and stays at please wait and after sometime it throws SC990.
    I have replaced the hard-disk .Swaped memory module and motherboard etc ,but the problem is there.Any help please!

    Thanking you in anticipation.
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  2. 04-09-2018 #2
    davel
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    Re: SP 9100 Printer with SC990 and print intermitently

    Try printing from your laptop, update firmware.
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  3. 04-09-2018 #3
    Cipher
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    Question Re: SP 9100 Printer with SC990 and print intermitently

    It's a general software error code but it can relate to quite a few things like a process control error.


    • Does it error when printing off internally generated pages like the counter page, config, SMC etc?
    • What type of print driver has the customer installed?
    • What are your PM counters like for your drum and dev?
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother
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  4. 04-09-2018 #4
    slimslob
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    SP 9100 Printer with SC990 and print intermitently

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    Re: SP 9100 Printer with SC990 and print intermitently

    From Goose's Guide
    SC 990 Software performance error - Reload all firmwares.
    SC 990 Software performance error - Delete and reinstall driver.
    SC 990 Software performance error - Replace hard drive.
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« SC 552-02 on a mpc3002 | RICOH 2090 ERROR »

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