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  1. #1
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    Ricoh SP 4310/ Error SC 899


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    Ricoh SP 4310/ Error SC 899

    Hi
    When I searched code online I saw that it could be network related on many Ricohs,But did not see anything specifically on the 4310.
    Has anyone had to deal with this error on the SP4310 series machines? Thanks for any help you can offer.
    Andy

  2. #2
    Service Manager 2,500+ Posts
    Ricoh SP 4310/ Error SC 899

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    Re: Ricoh SP 4310/ Error SC 899

    Common error on many, many machines. F/W updates were put out to improve performance.
    In your case as it relates to the SP4310:
    SC 899 Malfunctioning software update system fw to 1.04 or higher & PCL fw to 103 or higher

  3. #3
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    Ricoh SP 4310/ Error SC 899


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    Re: Ricoh SP 4310/ Error SC 899

    THANK YOU SANDMANMAC
    I spoke to the customer after I saw your reply,I know their computer guy so I
    passed your response to him.
    Thank you for real speedy reply.
    ANDY

  4. #4
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    Ricoh SP 4310/ Error SC 899

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    Re: Ricoh SP 4310/ Error SC 899

    SC 899 in printing is usually a print job that has something that the printer is unable to interpret, often a web page that uses a strange font. If updating firmware does not correct the problem, try isolating to the computer and job causing the problem then try doing print preview and print from the preview screen.

  5. #5
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    Re: Ricoh SP 4310/ Error SC 899

    I have the same problem while it's in idle. I always have to turn off printer everyday. Anyone got firmware update for Ricoh SP 4310?

  6. #6
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    Ricoh SP 4310/ Error SC 899

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    Re: Ricoh SP 4310/ Error SC 899

    Quote Originally Posted by Needfirm View Post
    I have the same problem while it's in idle. I always have to turn off printer everyday. Anyone got firmware update for Ricoh SP 4310?
    We can supply this for you, drop us an email should you still need it.

    www.copierfirmware.co.uk

    Kind Regards.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    Service Manager 2,500+ Posts
    Ricoh SP 4310/ Error SC 899

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    Re: Ricoh SP 4310/ Error SC 899

    Quote Originally Posted by Needfirm View Post
    I have the same problem while it's in idle. I always have to turn off printer everyday. Anyone got firmware update for Ricoh SP 4310?
    I had a response for you 2 years ago, and it still applies!
    RICOH Aficio SP 4310N firmware

  8. #8
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    Ricoh SP 4310/ Error SC 899


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    Re: Ricoh SP 4310/ Error SC 899

    Hi
    You can never go wrong with firmware updates,BUT from my experience
    every time I have had this error it has been a corrupt print job on someones
    computer
    Andy

  9. #9
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    Re: Ricoh SP 4310/ Error SC 899

    Quote Originally Posted by sandmanmac View Post
    I had a response for you 2 years ago, and it still applies!
    RICOH Aficio SP 4310N firmware
    I don't care, you are just rude. I don't respond to that.
    I simply ask a question
    Since you got anger issue, you shouldn't be here. As simple as that

  10. #10
    Service Manager 2,500+ Posts
    Ricoh SP 4310/ Error SC 899

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    Re: Ricoh SP 4310/ Error SC 899

    Quote Originally Posted by Needfirm View Post
    I don't care, you are just rude. I don't respond to that.
    I simply ask a question
    Since you got anger issue, you shouldn't be here. As simple as that
    I only get angry with fools who offer nothing to the forum,
    and yet expect the world in return.
    In your case, you've gone as far as including your intentions in your 'name'.
    For 2 years you've been looking for that F/w. How's that strategy working for you?
    Last edited by sandmanmac; 06-03-2019 at 03:09 PM.

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