Results 1 to 7 of 7
  1. #1
    Junior Member
    Join Date
    Aug 2018
    Location
    Southern States
    Posts
    3
    Rep Power
    0

    Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    I have read a few threads about resetting the SC code after I placed a a new PCU unit (entire assembly not parts). I have tried resetting the count and not had any luck. Someone posted to leave right door open, however the 5100 has a drawer.

    NOTE: I am new to technical work and hope to take a training in summer, for now learning ALOT.

  2. #2
    Service Manager 2,500+ Posts
    Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    4,933
    Rep Power
    84

    Re: Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    Quote Originally Posted by kopygirl View Post
    I have read a few threads about resetting the SC code after I placed a a new PCU unit (entire assembly not parts). I have tried resetting the count and not had any luck. Someone posted to leave right door open, however the 5100 has a drawer.

    NOTE: I am new to technical work and hope to take a training in summer, for now learning ALOT.
    did you clear the parts? first THEN reset the error code?

    leave front door open

    do you have the service manual?

  3. #3
    Retired 5,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    9,616
    Rep Power
    209

    Re: Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    Quote Originally Posted by kopygirl View Post
    Someone posted to leave right door open, however the 5100 has a drawer.
    I think by drawer you are think about the front door. On these you have to open the jam door on the right end of the machine. If it has a LCIT, you have to move it away from the main frame in order to open the door.

    Open door, clear counter, cycle power. If the message either does not clear or comes back within 50 to 100 copies, you have a problem with a lube bar sensor. I believe there is a bulletin on this.

  4. #4
    Junior Member
    Join Date
    Aug 2018
    Location
    Southern States
    Posts
    3
    Rep Power
    0

    Red face Re: Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    Quote Originally Posted by Phil B. View Post
    did you clear the parts? first THEN reset the error code?

    leave front door open

    do you have the service manual?

    I just got the manual but was viewing the manual for the 5200 for a while, each machine has SC codes different from the manuals. Like a factory preset was conducted to suit the vendor. I purchase the machines from my Uncle wholesale whose staff is just getting into Ricohs, so we are all learning.

    I did clear the parts, then reset the error code. But I did not leave the right door open. Will try now.

    If not will check the PCU unit to ensure lube bar sensor is not bent.

    No formal training, just 30 years of watching and learning from other techs.

  5. #5
    Junior Member
    Join Date
    Aug 2018
    Location
    Southern States
    Posts
    3
    Rep Power
    0

    Re: Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    Quote Originally Posted by slimslob View Post
    I think by drawer you are think about the front door. On these you have to open the jam door on the right end of the machine. If it has a LCIT, you have to move it away from the main frame in order to open the door.

    Open door, clear counter, cycle power. If the message either does not clear or comes back within 50 to 100 copies, you have a problem with a lube bar sensor. I believe there is a bulletin on this.

    Slimslob I did see the other bulletin but until you explained I was not grasping "right door"....Dealt with Canons for 30 years and Ricoh is a 8month learning curve. Everything I know is self taught or through observation. If I could take a cert class somewhere without a tech company backing I will in a heartbeat!

    Thank you!

  6. #6
    Senior Tech 250+ Posts Zaxxon's Avatar
    Join Date
    Jan 2014
    Posts
    466
    Rep Power
    22

    Re: Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    Resetting the parts one by one and not just the unit, has helped me in the past (MP C8002)
    Please start you post with brand, model, problem.

  7. #7
    Service Manager 2,500+ Posts
    Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    3,590
    Rep Power
    66

    Re: Ricoh Pro C5100s - PCU Cleaning Unit Not Resetting

    I replaced this unit the other day.

    Simply enter service mode then choose the PM Counter menu from there you can reset the counter (this is the same as manual new unit set in SP7xxx)

    You really should have a service manual working on the Pro series mistakes can be very costly!

    K Cleaning Unit.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here