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  1. #1
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    Alignment of CMYK after Mem Clear on SP C360 plus missing paper sizes...

    Hello there,
    Im facing a problem with my new bought printer....
    I did a MEM Clear and due to that my alignment was totally off.
    Due to a problem with admin login I had to find out how to be able to get into printer settings again and thus I tried everyting to RESET.
    I never thought it would be a problem afterwards.

    OK I found this topic here:
    Ricoh MP C4500: how to align CMYK

    and with SP 2111 I was able to reset the alignment - but one problem persits....
    The printer is missing A4 and some other sizes on Tray one - but A4 is my main size!
    Here you See tray vs bypass
    Attachment 43523
    Attachment 43524
    I added via custom size but the printing starts way too much on the top
    like this:
    Attachment 43521
    I have to print with adjusted position - which is what I dont want...
    Attachment 43522
    So can you tell me how can I get the A4 size back and how can I reset the printing starting position so that I dont have to set an adjusted print position.
    Where can I find the entries in SP mode for the Bypass tray?
    Hope someone can help me out there?

  2. #2
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Alignment of CMYK after Mem Clear on SP C360 plus missing paper sizes...

    Quote Originally Posted by alegend View Post
    Hello there,
    Im facing a problem with my new bought printer....
    I did a MEM Clear and due to that my alignment was totally off.
    Due to a problem with admin login I had to find out how to be able to get into printer settings again and thus I tried everyting to RESET.
    I never thought it would be a problem afterwards.

    OK I found this topic here:
    Ricoh MP C4500: how to align CMYK

    and with SP 2111 I was able to reset the alignment - but one problem persits....
    The printer is missing A4 and some other sizes on Tray one - but A4 is my main size!
    Here you See tray vs bypass
    Attachment 43523
    Attachment 43524
    I added via custom size but the printing starts way too much on the top
    like this:
    Attachment 43521
    I have to print with adjusted position - which is what I dont want...
    Attachment 43522
    So can you tell me how can I get the A4 size back and how can I reset the printing starting position so that I dont have to set an adjusted print position.
    Where can I find the entries in SP mode for the Bypass tray?
    Hope someone can help me out there?
    This is the reason why you will find multiple recommendations on this site that you never do a memory "All" clear. Unless you have the birth certificate or a recent non default print, you are screwed. You were lucky that forced line position was able to pull the colors back into alignment. Usually they are too far out for it to handle, forcing you to have to do a manual adjustment.

  3. #3
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    Re: Alignment of CMYK after Mem Clear on SP C360 plus missing paper sizes...

    Thanks for your comment....
    As I am totally newbie with Ricoh I never faced such a problem....
    Isnīt it possible to upload the "original" setting from an sd card? - so If somone supplies me with this it should work?
    I mean printer is working now perfectly but Paper Sizes missing and the starting position is messed up..
    Or Can I find these settings by myself - if yes - where?

  4. #4
    Service Manager 2,500+ Posts
    Alignment of CMYK after Mem Clear on SP C360 plus missing paper sizes...

    Phil B.'s Avatar
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    Re: Alignment of CMYK after Mem Clear on SP C360 plus missing paper sizes...

    Quote Originally Posted by alegend View Post
    Thanks for your comment....
    As I am totally newbie with Ricoh I never faced such a problem....
    Isn't it possible to upload the "original" setting from an sd card? - so If someone supplies me with this it should work?
    I mean printer is working now perfectly but Paper Sizes missing and the starting position is messed up..
    Or Can I find these settings by myself - if yes - where?
    yup +1 to the Slim comments...

    either you are and end user/owner with no manual

    or you're a total newbie in the copier printer world...
    (no put down.. just need to know who we are dealing with.. makes it Easier on all involved)

    IF you don't have the BC that Slim mentioned...

    or a CURRENT all settings Service report ...

    you can BRICK a unit in a heart beat...

    now go to service manual request forum --->>>>

    https://www.copytechnet.com/forums/service-manual-requests/
    And post your request there .


    (hint: Contributions to CTN will keep us alive and operating and MOST times will get you better responses to your problem... it can be as little as $10usd .. but you can contribute more if you feel the site it worth it)

    please understand the techs here get NO monetary compensation .. I am no way an Admin/Mod.. just love this site.

    **UNLESS you pay the for firmware/manuals etc... this contribution goes SOLELY to operating cost of the site**

    Also please review the " Forum Rules " of what and where any posts should be made.

    Lastly.. THANK YOU for giving CopyTechNet a chance to help YOU with your issues.

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