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  1. #1
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    Question Ricoh C4504 Scan to Email Settings

    We are currently setup where the "receptionist" email address is the sender for the scan to email settings. In the sent mail folder for that email account, a copy of each scanned email is saved. We're trying to reduce liability of scanning sensitive materials. Is there a way to disable saving the sent email in the sent outbox?

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    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh C4504 Scan to Email Settings

    Scan to folder and then email using an email encryption software or service.

    Gmail does provide Email encryption in transit. Email encryption in transit - Gmail Help

  3. #3
    IT Manager 1,000+ Posts bsm2's Avatar
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    Re: Ricoh C4504 Scan to Email Settings

    Quote Originally Posted by daviedaily View Post
    We are currently setup where the "receptionist" email address is the sender for the scan to email settings. In the sent mail folder for that email account, a copy of each scanned email is saved. We're trying to reduce liability of scanning sensitive materials. Is there a way to disable saving the sent email in the sent outbox?

    Most company's must keep a record for up to 7 years
    What growing businesses need to know about email archiving

    A Comprehensive Guide to Email Archiving Regulations

  4. #4
    Service Manager 2,500+ Posts
    Ricoh C4504 Scan to Email Settings

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    Re: Ricoh C4504 Scan to Email Settings

    Quote Originally Posted by daviedaily View Post
    We are currently setup where the "receptionist" email address is the sender for the scan to email settings. In the sent mail folder for that email account, a copy of each scanned email is saved. We're trying to reduce liability of scanning sensitive materials. Is there a way to disable saving the sent email in the sent outbox?
    There are countless ways to configure scan to email, most of which don't log/ save the outgoing message, but Gmail (as an example) does.
    If that's who hosts your email. Either set it up in another way, OR create a new (confidential) email account that only those that should have access have the credentials to do so, and scan using that one

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