Ricoh Aficio SP C221 SF / 1.72 Firmware update

[mga]

From the attached pdf manual installation directory can be on c root

What do you mean with SM?

As this machine has been discontinued for a long time now there is a 2020 main firmware only on my ricoh I should think this now could only be done by engineer not end user via control panel information would be in the engineer service manual

[mga]

From the attached pdf manual installation directory can be on c root

What do you mean with SM?

You could Always thy posting a thread on service manual forum someone maybe able to help good luck

[teoadams]

As this machine has been discontinued for a long time now there is a 2020 main firmware only on my ricoh I should think this now could only be done by engineer not end user via control panel information would be in the engineer service manual

This is also possible but from the pdf guide it seems to be a normal firmware update

[teoadams]

Did you attempt to update with the fresh download?

Yes with the same error

[teoadams]

I'm not expert in this firmware structure but from all the attemps I tried to do it seems to me that this unfound bootloader file could be on the machine's ROM...

[teoadams]

You could Always thy posting a thread on service manual forum someone maybe able to help good luck

Good idea, now I will post the message there

[Phil B.]

I'm not expert in this firmware structure but from all the attemps I tried to do it seems to me that this unfound bootloader file could be on the machine's ROM...

it's built into firmware

[slimslob]

1) Extracting files to c:\v1.72

2) Downloaded from: Aficio SP C220S/C221SF Downloads | Ricoh Global

and from: SP C220S/C221SF download page

3.1) launched self extracting downloaded file z88959L10.exe

4.1) launched UpdateTool.exe (with and without admin privileges)

5.1) tried with F/W Update (NET) and printer IP address and got error message

6.1) tried with F/W Update (USB) and printer IP address and got error message

3.2) opened downloaded file z88959L10.exe with winrar and manually extracted to c:\v1.72

4.2) same as 4.1

5.2) same as 5.1

6.2) same as 6.1

Where you launching UpdateTool.exe? The desktop, Start - run or from file explorer? If it is not launched correctly, it may not be starting in the folder where the data files are located.

[mga]

Good idea, now I will post the message there

Also ask on there if they could email or private message you the extracted FW file

[teoadams]

Where you launching UpdateTool.exe? The desktop, Start - run or from file explorer? If it is not launched correctly, it may not be starting in the folder where the data files are located.

I'm launching from file explorer