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  1. #1
    Service Manager 1,000+ Posts
    Sp c430dn black toner bottle not rotating

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    Sp c430dn black toner bottle not rotating

    Looks like the black toner bottle is not being rotated by motor. Other three seem to turn just fine. Although all colors are washed out. Is this a huge job does anyone know?

  2. #2
    Field Supervisor 500+ Posts
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    Re: Sp c430dn black toner bottle not rotating

    What have you checked so far? Is it calling for toner, PM counts, output mode.

  3. #3
    Service Manager 1,000+ Posts
    Sp c430dn black toner bottle not rotating

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    Re: Sp c430dn black toner bottle not rotating

    Not asking for toner but when I cheat the door and do a manual add toner you can obviously see the block bottle struggle to turn

  4. #4
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    Re: Sp c430dn black toner bottle not rotating

    Pump's gone.
    Computers are serious tools, Michael!

  5. #5
    Service Manager 1,000+ Posts
    Sp c430dn black toner bottle not rotating

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    Re: Sp c430dn black toner bottle not rotating

    Ok so the pump rotates the toner bottle on this unit? Is this a big job? Client needs to know cost vs replacement of machine

  6. #6
    Copier Technician 250+ Posts
    Sp c430dn black toner bottle not rotating

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    Re: Sp c430dn black toner bottle not rotating

    Quote Originally Posted by TonerMunkeh View Post
    Pump's gone.
    +1

  7. #7
    Copier Technician 250+ Posts
    Sp c430dn black toner bottle not rotating

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    Re: Sp c430dn black toner bottle not rotating

    Quote Originally Posted by mrfuser View Post
    Ok so the pump rotates the toner bottle on this unit? Is this a big job? Client needs to know cost vs replacement of machine
    Not hard on spc430 its in the manual the mpc version is harder

  8. #8
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: Sp c430dn black toner bottle not rotating

    Also if ONE pump goes we do all four as a set to future proof having to reattend and do the job again.

  9. #9
    Service Manager 2,500+ Posts TonerMunkeh's Avatar
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    Re: Sp c430dn black toner bottle not rotating

    Quote Originally Posted by mrfuser View Post
    Ok so the pump rotates the toner bottle on this unit? Is this a big job? Client needs to know cost vs replacement of machine
    First time you do one I'd say about an hour and a half.
    Computers are serious tools, Michael!

  10. #10
    Service Manager 2,500+ Posts
    Sp c430dn black toner bottle not rotating

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    Re: Sp c430dn black toner bottle not rotating

    This model has a hopper & toner supply motor, this motor drives the bottle.

    All 4 motors are the same you could swap the motor to confirm before you order new?



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